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Inside Sales Representative Job

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Date: Feb 12, 2019

Location: Bogota, CUN, CO

Company: Boston Scientific

Additional Locations:



Purpose and Passion • Comprehensive Benefits • Life-Work Integration • Community • Career Growth

At Boston Scientific, you will find a collaborative culture driven by a passion for innovation that keeps us connected on the most essential level. With determination, imagination and a deep caring for human life, we’re solving some of the most important healthcare industry challenges. Together, we’re one global team committed to making a difference in people’s lives around the world. This is a place where you can find a career with meaningful purpose—improving lives through your life’s work.


About the role

Core objective of this role is to support the Divisional/Telesales Manager/s in achieving the goals and objectives of the Division/s they represent by contacting customers through remote channels, mainly telephone.


Your responsibilities include:

  • Take responsibility of a defined territory with an assigned pool of Boston Scientific customers, including existing and potential accounts. Deliver remote channel contacts with the focus on identifiying business opportunities and to enhance sales results
  • Proactively contacting the assigned customers on a regular basis, mainly by phone, to promote selected products and services to achieve monthly, quarterly and yearly sales targets, as agreed with the Manager
  • Develop as professional telesales rep by acquiring working knowledge and selling techniques fundamentals
  • Use the sales process, available systems and tools to plan, prepare and drive engagement with the customers, get commitment to buy, negotiate and close successful deals
  • When appropriate and requested, collaborate remotely with field territory managers, to support the management of existing or potential customers
  • Provide advice and support to assigned customers as well as new customers via remote communication tools, mainly phone and email. Occasionally also via web session or video communication
  • Establish remote sustainable and business impactful relationship with any actor (e.g. KOL, physicians, head nurses, economic buyers) being part of the decision-making process of medical device procurements
  • Manage and maintain contact and customer information in the CRM tool by updating and capturing strategic information such as roles & responsibilities, number & type of procedures and customer preferences
  • Complete centralized administration tasks relating to all assigned customers (tender, pricing approval, etc.) in collaboration with customer services to provide seamless customer experience
  • Manage customer complaints and provide the best support to solve problems following the processes and procedures of the company
  • Responsible for shipment to customers of samples, marketing material and any other information required
  • Upon request, participate to internal team projects, sales meetings, training programs and conventions
  • Represent Boston Scientific values and integrity and respect BSC mission, strategy and structure. Understand and comply with policies, quality standards and processes


What we are looking for:

  • English level: at least 60%
  • Knowlegde in medical devices industry
  • Experience in the whole sales cycle
  • Experience in virtual sales
  • Skills: communication, negotiation, planning, and research


About us

As a global medical technology leader for more than 35 years, our mission at Boston Scientific (NYSE: BSX) is to transform lives through innovative medical solutions that improve the health of patients. If you’re looking to truly make a difference to people both around the world and around the corner, there’s no better place to make it happen.


Requisition ID: 442047


Job Segment: Medical, Medical Technology, Medical Device, CRM, Healthcare, Customer Service, Technology