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Customer Care Representative Job

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Date: Dec 4, 2018

Location: Kerkrade, LI, NL

Company: Boston Scientific




Purpose and Passion • Comprehensive Benefits • Life-Work Integration • Community • Career Growth

At Boston Scientific, you will find a collaborative culture driven by a passion for innovation that keeps us connected on the most essential level. With determination, imagination and a deep caring for human life, we’re solving some of the most important healthcare industry challenges. Together, we’re one global team committed to making a difference in people’s lives around the world. This is a place where you can find a career with meaningful purpose—improving lives through your life’s work.


About the role
This person will manage Preventive maintenance requests / schedules for Capital Equipment in the EMEA region.

 Your responsibilities include

  • Main contact for any internal or external customers with regard to preventive maintenance.
  • Creation of estimates for quotes in the service system.
  • Creation of service cases & work orders required for execution of preventive maintenance/EST/STK.
  • Dispatching of Field service engineers.
  • Manage internal flow of Preventive Maintenance requests.


What we are looking for

  • MBO level, preferably with a technical and/ or logistical specialization
  • Experience in working with technical, distribution, sales and direct customer environment is a pre
  • Combines a problem solving attitude with liaison focused communication skills
  • Is capable of organizing their own work
  • Has excellent Dutch and English verbal and written skills
  • Ambitious, eager to improve and result driven


Extra information:

This is a temporary assignment for approx 6 months


About us

As a global medical technology leader for more than 35 years, our mission at Boston Scientific (NYSE: BSX) is to transform lives through innovative medical solutions that improve the health of patients. If you’re looking to truly make a difference to people both around the world and around the corner, there’s no better place to make it happen.


If you are interested in this role please apply through the company website.

Requisition ID: 439966


Job Segment: Customer Service Representative, Medical, Temporary, Medical Technology, Customer Service, Healthcare, Contract