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Channel Operation Specialist Job

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Date: Feb 11, 2019

Location: Shanghai, 31, CN, 0

Company: Boston Scientific


  • Work in hospitals to communicate the science messaging and tactics to strengthen BSC product use. Reference market intelligence and research to properly strategize with Distributor team to capture and broaden BSCG��s market share. Be available for clinical use observation. Distributor Product Specialists will not be involved in commercial activities.


  • Addresses and assists doctorG��s/nurses/techs with clinical and technical activities.
  • Ensure BSCG��s Quality Policy and Guidelines are understood by the DistributorG��s field personnel.
  • Ensure that all of our business, sales and marketing activities with the Distributor are legally and ethically compliant, without compromising our code of conduct, and the principles stated in BSC Corporate Integrity Program.
  • Ensure the Distributor field personnel understand our Code of Conduct and Corporate Integrity Policy and have been trained accordingly.
  • Ensure that any and all potential code of conduct issues are immediately reported through the appropriate channels.
  • Sets up and delivers all product/program/clinical/technical training requirements for third party retailers in the markets.
  • Analyzes DistributorG��s needs and provides product/clinical/technical support accordingly.
  • Conducts competitive analysis and review of effectiveness of programs.
  • Conducts competitive analysis and review of effectiveness of programs.
  • Collaborates cross functionally on the non-commercial aspects of competitive positioning (product features and benefits), market development (indications) and customer solution creation (clinical results).
  • Continuously looks for new ways to improve product and service offerings to reflect changing business needs and identify additional applications for existing products.
  • Provides advanced consulting regarding projects to address distributors on business issues, such as: workflow, management, product mix, promotion (indications), shipping, inventory management, etc.

Management Requirements

  • Not applicable.

Job Scope and Leveling Guidelines

  • Knowledge: An entry level professional. General knowledge and application of technical and business concepts, procedures, and practices. Interprets company policies and procedures to resolve issues. Beginning knowledge of industry practices and standards.
  • Problem Solving: Applies professional concepts and company policies and procedures, analyzes data or situations, and exercises judgment to recommend solutions to solve problems. Follows standard practices and procedures in analyzing situations or data from which answers can be obtained.
  • Planning and Organization: Plans, organizes, and prioritizes own daily work routine to meet established schedule with guidance from manager.
  • Discretion/Latitude; Supervision Received; Decision Making: Receives general supervision. Makes recommendations which may be reviewed by manager. May exercise authority within limits. May seek guidance in resolving problems.
  • Business Relationships and Project Management: Begins establishing and cultivating internal business relationships to facilitate completion of tasks. May participate in project teams.
  • Impact: Participates in the completion of departmental projects and goals. Errors in judgment or failure to achieve results would normally require an expenditure of resources to rectify.
  • Liaison: Engages with internal company and occasional external contacts. Uses discretion, diplomacy and tact in interactions.
  • Mentoring: N/A
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