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Customer Care Representative with English Job

Boston Scientific's hybrid workplace includes remote and onsite roles. By applying to this position, you will have the opportunity to discuss your preferred working location with your Talent Acquisition Specialist.

Remote Eligible: 
Onsite Location(s): 

Warsaw, MZ, PL

Location: Warsaw, Mazowieckie (PL-MZ), Poland (PL)
 

 

Boston Scientific transforms lives through innovative medical solutions that improve the health of more than 30 million patients around the world each year.

We’re at the forefront of the medical device industry – leading, evolving it to address unmet and emerging needs in healthcare.

Our culture powers our performance and we turn our shared vision into value with the contribution of our 36.000 colleagues around the world.

 

 

 

Customer Care Representative with English

12 months contract via Manpower

 

 

Purpose

 

Works in line with Customer Care team to support achievement of sales growth to plan. Focus on customer support, order trouble shooting, problem solving, complaint handling and assist the sales force wherever needed.

 

Your Responsibilities will include:

 

  • Order management. Processing orders according to specific customer requirements, generating invoices and credit memos, standard deliveries , free of charge deliveries, returns etc.
  • Monitor the complete delivery processes (e.g. Distribution Center and/or carrier).
  • Arrange special deliveries on request.
  • File ordering documents and related records.
  • Reply to ad hock questions from customers and Sales division managers related to orders, payments etc.
  • Handle service complaints from customers and/or sales representatives.

 

What are we looking for in you?

 

  • Fluent English
  • Strong analytical skills (Excel)
  • Higher education
  • Standard computer skills (including MS Office)
  • IT literate and a fast learner
  • Experience in customer service in medical industry and SAP skill will be an asset
  • Ability to work under pressure
  • Likes to work both independently and in a team

 

 

What we can offer to you:

 

  • A competitive compensation and benefits package
  • Working in an international environment
  • Possibility to make an impact
  • Fast Growing and innovative environment

 

 

 

A career with Boston Scientific is more than just a job. Join us and see what we mean. To grow our business, we make growing our people a top priority. 

 

We, Boston Scientific, are an equal employment opportunity employer. We do not and will not make any personnel decisions (like recruiting, hiring, job assignments, and promotions) based on a person’s age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

Requisition ID: 500597


Job Segment: Customer Service Representative, Medical Device, SAP, ERP, Customer Service, Healthcare, Technology

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