Senior GSC Planning COE Technical Manager II (RR Solutions Planning)

Boston Scientific transforms lives through innovative medical solutions that improve the health of patients around the world. As a global medical technology leader for more than 40 years, we advance science for life by providing a broad range of high performance solutions that address unmet patient needs and reduce the cost of healthcare. Our products and technologies are used to diagnose or treat a wide range of medical conditions, including heart, digestive, pulmonary, vascular, urological, women's health, and chronic pain conditions. We continue to innovate in these areas and are extending our innovations into new geographies and high-growth adjacency markets.

We are currently seeking applications for a Senior GSC Planning COE Technical Manager II. This role can be located at our Galway, Cork or Clonmel sites.

Purpose

Primary focus of this role is to ensure the continuity, reliability, extendibility, and scalability of the Rapid Response (RR) technology critical to our supply chain planning and operations. Apply architecture concepts and able to understand business challenges and recommend best practices and collaborate across multiple business partners, enterprise architecture, and cross-functional teams (GSC planning COE workstream leads) to meet business needs and deliver value across the supply chain planning solutions spanning: Demand planning (including statistical/consensus forecasting) supply planning, capacity planning (constraints), PP&S, MRP, DRP, MEIO, and SI&OP. This person will also work closely with IT Partners supporting platforms that are critical to data ingestion and stability of the solution (Middleware, SAP, MES, reporting and analytics, etc.). This person is expected to be Innovative, technically savvy, and can apply functional knowledge and IT architecture principles to identify and evaluate alternative solutions. The position will also be responsible for staffing, leading, and developing a team of Technical and Business Process Analysts that will support and enhance the supply planning.

Key Responsibilities 

• Leads the Rapid Response Technical Planning Center of Excellence (COE) team to sustain service execution and facilitation of maintaining and scaling our technical solutions to support the GSC planning organization.    

• People leadership, coaching and mentorship 

• Develop the overall technology strategy, objectives & long-range goals for the team 

• Support functional workstreams in refining requirements to complete gap assessments versus existing solutions, inform, consult and develop solutions to technical problems by challenging traditional technical assumptions on creative design approaches and plans while maintaining best practices. 

• Review and approve design solutions to ensure that the configuration of Rapid Response interfaces, data models, analytics and customizations, supports the business process requirements with focus on innovation.  

• Construct a system that enables the team to effectively create, document, train and consult the data cleansing, harmonization, transformation rules processes to ensure the successful implementation and remediation (for new ERPs, new acquisitions, sites, etc.) of Rapid Response ensuring that the solution is producing the expected results. 

• Consult on testing strategy with functional workstream leads and cross functional team for strategic projects. Support technical and UAT testing aligned with testing strategy. 

• Provide support on issues before, during, and after deployment and partner to identify long term solutions, reducing system/integration instability. Troubleshoot, diagnose, and recognize possible or existing architectural problem areas and determine ways to effectively control and resolve them.  

• Collaborate with the SI&OP, RR Demand, RR Distribution, IS, SAP, MES, Magellan and other functions to define and implement end to end process improvements opportunities. 

• Create and drive a system to enable business process solutions, design, development, testing, change control, deployment, and adoption of enhancements. 

• Consult and support regional, divisional, functional projects and initiatives including working with workstream leads to develop functional roadmap accounting for and prioritizing new solution capabilities and sustaining projects (i.e. system upgrades) 

• Construct a system that supports and strengthens technical knowledge base across the organization including maintaining documentation and delivering communications and/or training to GSC Planning COE RR Support team members and highly integrated partners. 

• Support our system administration, analysts and technical support team in resolving user system and process issues. Lead the team through scoping and prioritizing technical solutions that will help us ensure scalability for the future.  

• Foster a community of supply chain planning COE that shares best practices and drives innovative ideas for further improving our planning processes. 

• Decision and action item tracking 

• Ensure all actions, items agreed are closed on time, in full and on budget. 

• Schedule Creation and Management 

• Manage the vendors and RFP/SOW process working closely with global sourcing and other internal stakeholders.  

Qualifications  

Required:  

• Bachelor’s degree in computer science, Supply Chain, Manufacturing, Business, IS or related fields. 

• 7-10+ years of experience in Information Technology projects, covering the Supply Chain Planning related technologies., strong knowledge of concurrent planning systems, integrations (SAP) and Rapid Response 

• 5+ years of people management experience 

• Recognize depth of knowledge in Supply chain planning solutions.  

• Strong verbal and written communication skills and the ability to collaborate effectively with team members and business partners. 

• Ability to negotiate, influence, and collaborate to build successful relationships 

• Proficiency in organizing information effectively for presentation.  

• Able to communicate technical concepts to IT and non-IT audiences.  

• Highly adaptable, flexible and willing to accept new ideas, processes, and procedures.  

• Strong project management and leadership skills  

• Strong analytical problem-solving skills.  

• Detail oriented and organized. Performs to a high level of accuracy in all tasks. 

• The job requires 10% travel to visit BSC sites. 

Preferred qualifications:  

• Master’s degree in business, supply chain, IS, statistics, mathematics, economics or related field. 

• APICS certification  

• Experience in the medical device or life sciences industry.  

• Understand key milestones for realistic progress towards a target future state. 

Quality System Requirements:

In all actions, demonstrates a primary commitment to patient safety and product quality by maintaining compliance to the Quality Policy and all other documented quality processes and procedures.

• Assures that appropriate resources (personnel, tools, etc.) are maintained in order to assure Quality System compliance and adherence to the BSC Quality Policy.

• Establishes and promotes a work environment that supports the Quality Policy and Quality System.

At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion, equality, and opportunity for all. 

By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve. Boston Scientific is proud to be an equal opportunity and affirmative action employer. 

Boston Scientific is committed to providing reasonable accommodations for applicants and employees with a disability. 

Should you require a reasonable accommodation during the recruitment process or after if offered, please let us know.