Analyst, IA Production Support

Additional Locations:  N/A

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.

About the Role: 

The IA Production Support team efficiently manages and enhances the operational stability of critical data ingestion processes across diverse systems, ensuring seamless information flow for leaders within the organization. This role will dedicate efforts to maintain and improve data integrity, playing a pivotal role in supporting the global supply chain organization's need for accurate and timely information, facilitating informed decision-making daily. 

Your Responsibilities will include:

• Utilize monitoring tools to oversee the execution of data ingestion jobs, ensuring timely and accurate processing.
• Respond promptly to system alerts and anomalies, escalating critical issues to the appropriate teams or individuals.
• Collaborate with cross-functional teams to ensure a swift resolution to system interruptions or failures.
• Document and track incidents, maintaining a comprehensive record for future reference and analysis.
• Conduct thorough troubleshooting of data ingestion issues, employing a systematic approach to identify root causes.
• Provide regular updates to internal stakeholders on the status of data ingestion jobs and systems’ health.
• Communicate effectively with business users, translating technical details into non-technical language as needed.
• Support end user training by providing answers to technical or system specific questions as needed.
• Identify opportunities for process optimization and automation to enhance system reliability.
• Adhere to BSC software development methodologies, Standard Operating Procedures (SOP), Work Instructions & required trainings.
• Collaborate with security teams to implement and monitor access controls and data encryption measures, including setup, removal, updates for Rapid Response user access.

What we're looking for in you:

• Bachelor’s degree. 
• 1+ years of experience in data-related roles or validated equivalent. 
• Support experience in a global environment including coordination and alignment with multiple stakeholders. 
• Experience in SAP ECC 6.0 and S/4 HANA (SAP BODS suite of tools) 
• Should have worked on the preparation of Technical Specification documents. 
• Proficient in English (B1 or above) 
• Skilled in Excel functions such as VLOOKUP, SUMIF, and PivotTables. 
• Capable of analyzing data, creating complex spreadsheets, and automating tasks. 

Requisition ID: 579472

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!