Analyst II, Business Process

Recruiter: Melissa Barquero Sandi

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At our company, we value diversity and believe it is our greatest strength. We are committed to empowering women, supporting the LGBTQ+ community, and creating opportunities for individuals with disabilities. Our belief is that your diversity enriches our work environment. As an equal opportunity employer, we wholeheartedly welcome applications from all qualified candidates, regardless of their background. Additionally, we have a Gender Equality Policy that reflects our commitment to fairness and equality in the workplace.

Hybrid Roles:

Boston Scientific's hybrid workplace includes WFH and onsite. You will have the opportunity to discuss details in the interview. 

About the role: Compiles data for analysis, reporting, governance and/or communications to key stakeholders to support business processes.

You're Responsibilities include:

• Support the development of new Service Lines within the Commercial Support team by assisting with research, documentation, and coordination tasks.
• Assist in project coordination, helping ensure timelines and quality standards are met, under the guidance of senior team members.
• Contribute to process mapping efforts by gathering information and helping document workflows.
• Help maintain departmental documentation, including Work Instructions (WI), by updating content and organizing files.
• Provide input on service improvements, suggesting ideas and supporting the implementation of efficiency initiatives.
• Serve as a point of contact for new teams when needed, under supervision, to help with onboarding and initial setup.
• Support process creation and improvement activities, such as reviewing data and documents for accuracy and completeness.
• Collaborate on quarterly goal setting, contributing ideas and assisting in tracking progress toward team objectives.
• Help compile performance metrics for departments, including volume, service level, quality, capacity, and customer satisfaction.
• Participate in monthly and quarterly reviews with the Manager and Director by preparing materials and sharing observations.
• Assist in training efforts, helping design materials and share knowledge with team members.
• Guide customer and employee inquiries, conducting research and following up to ensure resolution, with support from senior staff.
• Establishes and/or maintains processes to support the collection and dissemination of such data/information
• Reviews and/or reconciles data to support business processes
• Consistently seeking ways to make department more efficient in the way we capture, process and disseminate data/information
• Actively participates in both system and process improvements
• Create documentation for department procedures as required
• Support adhoc requests and special projects as required

What We’re Looking For:

• Bachelor's degree in: Business Administration, Industrial Engineer or an equivalent combination of education and experience.

• English Level desired: Advanced.
• Experience: 1 to 2 years.

• • Desired knowledge: Excel.
  • Power Point.
  • Project Management (Nice to have).
  • Informally leading business impacting projects (Nive to have).

Requisition ID: 618181

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

Benefits • Life-Work Integration • Community • Career Growth

At Boston Scientific, you will find a collaborative culture driven by a passion for innovation that keeps us connected on the most essential level. With determination, imagination, and a deep caring for human life, we’re solving some of the most important healthcare industry challenges. Together, we’re one global team committed to making a difference in people’s lives around the world. This is a place where you can find a career with meaningful purpose—improving lives through your life’s work.

#CRTA #CRGH