Analyst II, Credit/Collection

Recruiter: Melissa Barquero Sandi

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At our company, we value diversity and believe it is our greatest strength. We are committed to empowering women, supporting the LGBTQ+ community, and creating opportunities for individuals with disabilities. Our belief is that your diversity enriches our work environment. As an equal opportunity employer, we wholeheartedly welcome applications from all qualified candidates, regardless of their background. Additionally, we have a Gender Equality Policy that reflects our commitment to fairness and equality in the workplace.

Hybrid Roles:

Boston Scientific's hybrid workplace includes WFH and onsite. You will have the opportunity to discuss details in the interview. 

About the Role

This position manages a customer portfolio to ensure timely cash collection, reduce past-due balances, and resolve routine discrepancies. Responsibilities include communicating with accounts payable contacts, documenting actions in SAP/GetPaid/Salesforce, and preparing aging and KPI reports. The role collaborates with AR, Sales, and Customer Service, adheres to SOX-aligned procedures, and escalates complex issues when necessary.

Responsibilities:

• Act as a key liaison between Accounts Receivable and internal/external customers, ensuring smooth communication and timely resolution of collection matters.
• Manage and support collection activities across assigned accounts, providing guidance to the Collections team and contributing to best practices in processes.
• Investigate and resolve issues related to unpaid invoices and short payments by analyzing the order-to-cash cycle and identifying underlying causes.
• Prepare clear and concise documentation of findings and communicate resolutions effectively to stakeholders through written and verbal updates.
• Apply analytical skills to review portfolio data, detect trends, and recommend actions that improve efficiency and reduce recurring issues.
• Prioritize tasks independently, adapt to challenges, and make informed decisions to meet deadlines and achieve objectives.
• Negotiate payment solutions professionally, adjusting approach as needed to maintain strong relationships and achieve favorable outcomes.
• Deliver accurate monthly reporting on key performance indicators, including aging metrics and compliance controls, ensuring timeliness and completeness.
• Assist AR Management with month-end close activities and provide support on projects involving process updates, testing, and documentation.
• Maintain compliance with SOX requirements by preparing audit-ready documentation and supporting control reviews.
• Contribute to process improvement initiatives by sharing insights gained from analysis and operational experience.
• Provide support for documenting procedures and controls, including updates to Desktop Procedures (DTPs).
• Perform other related duties as assigned, demonstrating flexibility and adaptability to evolving priorities.

Qualifications

• Bachelor’s degree in business, Finance, Accounting, or a related discipline.
• 2 years of experience in collections, accounts receivable, or a similar function, demonstrating progressive responsibility.
• English proficiency at B2+ level (approximately 80–89%).
• Strong analytical capability to interpret complex data sets and identify underlying causes of collection challenges.
• Exceptional written and verbal communication skills, with the ability to engage effectively with internal teams and external customers.
• Proven negotiation skills to resolve payment issues professionally and assertively.
• High attention to detail combined with strong organizational skills to manage multiple priorities effectively.
• Ability to maintain strict confidentiality regarding customer and company information.
• Demonstrated ability to work under pressure, manage competing deadlines, and maintain a strong work ethic.
• Self-motivated and capable of working both independently and collaboratively in a dynamic, fast-paced environment.
• Proficiency in data analysis tools such as Excel; familiarity with SQL or Tableau is an advantage.
• Working knowledge of SAP, GetPaid, or similar accounting systems preferred.
• Understanding SOX compliance requirements is desirable.

Requisition ID: 620812

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

Benefits • Life-Work Integration • Community • Career Growth

At Boston Scientific, you will find a collaborative culture driven by a passion for innovation that keeps us connected on the most essential level. With determination, imagination, and a deep caring for human life, we’re solving some of the most important healthcare industry challenges. Together, we’re one global team committed to making a difference in people’s lives around the world. This is a place where you can find a career with meaningful purpose—improving lives through your life’s work.

#CRTA #CRGH