Clinical Operations Support Specialist

Additional Locations: Costa Rica-Heredia

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At our company, we value diversity and believe it is our greatest strength. We are committed to empowering women, supporting the LGBTQ+ community, and creating opportunities for individuals with disabilities. Our belief is that your diversity enriches our work environment. As an equal opportunity employer, we wholeheartedly welcome applications from all qualified candidates, regardless of their background. Additionally, we have a Gender Equality Policy that reflects our commitment to fairness and equality in the workplace.

Hybrid Roles:

Boston Scientific's hybrid workplace includes Working From Home and onsite. You will have the opportunity to discuss details in the interview.

About the role:
Primary focus is providing administrative clinical support for the Site Management Global Clinical Operations team. Works under limited supervision with general instructions given on new assignments.

Support clinical studies internally & externally in start-up, enrollment, follow-up and closure of clinical trial activities.

Works under supervision with general instructions given on assignments.

Responsibilities:

• Performs a variety of general administrative duties that may include assisting study team members with tasks as appropriate, (pulling reports, meeting minutes, filing, site contact emails, update and maintain study-specific or project trackers as applicable, generate reports from BSC systems (e.g. Tableau & others).
• Communications: ensures clear written communication to clinical site’s and project team members.
• Training: Document and maintain site personnel list, qualification and training records per work instructions.
• Compliance: ensures any identified non-compliance issues are addressed, clearly communicated, documented and escalated as appropriate.
• Collaboration: participate in study-specific meetings, teleconferences and trainings. Collaborate with cross-functional team members and study sites throughout all study phases.
• Support internal quality audits, regulatory inspections, as applicable. Performs quality checks on functional work, as assigned.
• Answers functional questions that may require additional research and follow-up.
• Viewed as key functional resource for a variety of tasks and projects.
• Anticipates and coordinates projects/assignments, organizes own schedule, to meet deadlines.
• May gather and prepare data in preparation of upcoming projects, meetings, updates, etc.; identifies future needs to complete projects.
• Makes decisions using independent judgment under general guidance.
• Creates documents (letters/memos/presentations, etc.) using existing material; ensures documents are logical and complete as well as accurate in grammar and spelling; makes suggestions for improvements in existing communications.
• Manages work in a confidential manner, ensuring information is shared with internal and external individuals as appropriate.
• Provides guidance to peers as necessary regarding proprietary information.

Minimum Qualifications:

• Associate’s degree, preferably in a health science field, engineering or equivalent or an equivalent combination of education and experience required.
• 0-1 years’ experience in clinical scientific research
• Bilingual Proficiency required

Preferred Qualifications:

• Must be comfortable interacting with clinical research site personnel via phone, video calls and email.
• Ability to work in a fact paced environment. Support several studies and/or personnel simultaneously.
• Ability to collaborate across cross-functional teams.
• Ability to work in a team environment and possess clear, concise communication & presentation skills – written and verbal.

Requisition ID: 631435

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

Benefits • Life-Work Integration • Community • Career Growth

At Boston Scientific, you will find a collaborative culture driven by a passion for innovation that keeps us connected on the most essential level. With determination, imagination, and a deep caring for human life, we’re solving some of the most important healthcare industry challenges. Together, we’re one global team committed to making a difference in people’s lives around the world. This is a place where you can find a career with meaningful purpose—improving lives through your life’s work.

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