Global Process Steward, Indirect Buy Channel

Additional Locations: Costa Rica-Heredia

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At our company, we value diversity and believe it is our greatest strength. We are committed to empowering women, supporting the LGBTQ+ community, and creating opportunities for individuals with disabilities. Our belief is that your diversity enriches our work environment. As an equal opportunity employer, we wholeheartedly welcome applications from all qualified candidates, regardless of their background. Additionally, we have a Gender Equality Policy that reflects our commitment to fairness and equality in the workplace.

Hybrid Roles: 

Boston Scientific's hybrid workplace includes Working from Home and onsite. You will have the opportunity to discuss details in the interview. 

About the role:

The Global Process Steward (GPS) – Indirect Purchase Request Buy Channel Management will lead the design, governance, execution, and continuous improvement of the ways to help STP stakeholders across Boston Scientific’s enterprise answer their questions and meet their needs. The GPS is responsible for establishing a global, standardized, and optimized process architecture that supports operational efficiency, data integrity, and strategic transformation programs.

The GPS, Indirect Purchase Request Buy Channel Management role is a key Strategic Leadership role to advance Boston Scientific’s Source to Pay vision to achieve 3 key outcomes: optimal stakeholder experiences, operational excellence, and value creation.  The GPS’s partners closely with other STP GPS’s, Global Operations Team (Sourcing, GBS Service Delivery, Quality, Legal, Global Compliance, Global IT, Finance, Tax), suppliers and 8K+ shoppers across functional, geographic and business unit boundaries to achieve and inform our transformation roadmap.

This role will report to the Global Process Champion for Source Pay and have a dotted line reporting to the Global Process Steward, Indirect Purchase Request to Put-away.

Scope for Indirect Purchase Request Buy Channel Management: Indirect purchasing buy channels, primarily Purchase Requisition/Order, Catalog purchases, Contract-Based Invoices, secondary (supporting via partnership with other GPS’s): non-PO invoices, non-invoice payments).  Supporting for suppliers who use and not use the SAP Business Network.

The primary technologies include SAP ECC and S4/Hana, SAP Ariba, ServiceNow, SuccessFactors, MDG (Master Data Governance), Sirion, VIM (Vendor Invoice Management), Tableau, Power BI.

Responsibilities include:

• Support the Purchase Request to Put-away and Indirect StP end-to-end process strategic vision, roadmap, and design while fulfilling customer requirements
• End-to-end process expert on indirect buy channels and decisions to select the right buy channel.  Design and update existing processes within their respective areas ensure efficient end-to-end design and present them to the Global Process Leaders, GPS, & Process Councils for approval
• Drive to simplify, standardize, and scale process and end-to-end operations for optimal customer experience, value creation, and operational excellence
• Gather and provide leading practice perspectives, insights, risks and data analysis to support the development of end-to-end change vision, prioritization, and agenda
• Review metrics and supply relevant analytical insights and opportunities to propose priorities, policy changes, and process and technology/automation architecture.
• Decipher internal / external business challenges and apply best practices to present compelling arguments to improve processes and services including upstream and downstream dependencies
• As a change champion, is responsible for driving execution and ensuring the successful completion of the assigned initiatives across the end-to-end process
• Drive process efficiency, effectiveness, and governance while aligning process and technology standards globally
• Approve and prioritize requirements and
• Partner for Global Process Leaders, GPS’s and stakeholders to collect and analyze improvement opportunities, address escalations, and evolve process capability and competence. 
• Promote a culture of end-to-end process excellence, service excellence and continuous value improvement

Behavioral Skills:

• Exceptional leadership, communication, and stakeholder management skills with executive presence and a bias for action.
• Skilled in design thinking, agile methodologies, and change leadership.
• Strategic thinking and the ability to set and manage a strategic agenda in a matrixed, global company
• Collaborative influence who engages, persuades, and challenges with integrity and courage

Minimum qualifications:

• Bachelor’s degree in a relevant field, Masters Preferred
• 3+ years progressive global ownership/stewardship and/or purchasing request to put-away management experience (preferred: indirect purchasing) with proven success in large matrixed, multi-national company. 
• 3+ years of experience partnership with Sourcing to optimize purchasing experiences
  Proven track record in process design, governance, analysis, and continuous improvement.
• Strong knowledge of SAP S/4HANA, STP Systems (preferred: SAP Ariba), ticketing systems (e.g., ServiceNow), and intelligent automation tools to service Help requests. 
• Preferred: 3+ year experience using ServiceNow for operations and reporting and 2+ years using intelligent automation capabilities to service Help requests.
•  Fluent in English.

Requisition ID: 609429

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

Benefits • Life-Work Integration • Community • Career Growth

At Boston Scientific, you will find a collaborative culture driven by a passion for innovation that keeps us connected on the most essential level. With determination, imagination, and a deep caring for human life, we’re solving some of the most important healthcare industry challenges. Together, we’re one global team committed to making a difference in people’s lives around the world. This is a place where you can find a career with meaningful purpose—improving lives through your life’s work.