Payroll Operations Manager

Additional locations: N/A

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At our company, we value diversity and believe it is our greatest strength. We are committed to empowering women, supporting the LGBTQ+ community, and creating opportunities for individuals with disabilities. Our belief is that your diversity enriches our work environment. As an equal opportunity employer, we wholeheartedly welcome applications from all qualified candidates, regardless of their background. Additionally, we have a Gender Equality Policy that reflects our commitment to fairness and equality in the workplace.

Hybrid Roles:

Boston Scientific's hybrid workplace includes WFH and onsite. You will have the opportunity to discuss details in the interview. 

About the role:

The Payroll Operations Manager will provide management and guidance to a team of professional employees, occasionally overseeing subordinate managers. This role is accountable for the performance and results of the payroll team, ensuring alignment with business objectives, and adapting plans and resources as necessary. The Payroll Operations Manager will have input into budgeting and will make decisions guided by policies, procedures, and departmental plans.

Your Responsibilities Include:

• Manage and guide a team of experienced payroll professionals, occasionally overseeing subordinate managers.
• Ensure the performance and results of the payroll team align with business objectives.
• Adapt unit plans, set priorities, and allocate resources to meet business plan objectives.
• Provide input into budgeting processes.
• Make decisions and solve problems guided by policies, procedures, and departmental plans, with guidance from senior management.
• Apply thorough practical knowledge of payroll theories, principles, and systems, with a general understanding of related job functions.
• Monitor business trends and market developments in the payroll field to achieve unit objectives.
• Identify and resolve functional, technical, operational, and organizational problems based on existing policies and procedures.
• Consider multiple sources of information to proactively identify the best course of action for the team.
• Adapt plans and processes to meet business, operational, service, and project challenges, reprioritizing objectives and milestones as required.
• Recommend operating policies and establish procedures and approaches for the team.
• Identify and drive business, product, service, and process improvements.
• Make decisions that impact the finances, results, effectiveness, and level of service provided by the team.
• Guide the team using policies, resource requirements, budgets, and team plans to achieve service, quality, and timeliness objectives.
• Influence others internally and externally to build collaborative relationships and achieve goals.
• Participate in briefings and technical meetings concerning specific projects, operations, and schedules.
• Operate with a high level of discretion to gain cooperation from others.
• Works in conjunction with the Global Process Stewards to develop and operate any applicable reporting and analytics to measure the efficacy and efficiency of their process

Required

• Bachelor’s degree in Accounting, Finance, Business, or a related field; CPA or CPP strongly preferred.

• English Level desired: Advanced.

• 7 years of progressive experience in payroll operations or payroll management within large, complex U.S. payroll environments, supporting 10,000+ employees across multiple states.
• Demonstrated experience leading, coaching, and developing a team of payroll professionals.
• Strong working knowledge of U.S. payroll regulations, wage and hour laws, taxation, and compliance requirements.
• Hands‑on experience with enterprise payroll systems and related HR/Finance integrations.
• Proven analytical skills with a high level of accuracy and attention to detail.
• Excellent written and verbal communication skills, with the ability to explain complex payroll concepts to diverse audiences.
• Strong collaboration skills with the ability to partner effectively across HR, Finance, Tax, IT, and external vendors.
• Well‑developed organizational and time‑management skills, with the ability to manage competing priorities and critical deadlines.
• Proactive, solution‑oriented mindset with a focus on process improvement and operational excellence.
• Demonstrated ability to handle highly confidential information with discretion, integrity, and professionalism.

Preferred Qualifications

• Certified Payroll Professional (CPP) designation.
• Experience with one or more major payroll platforms such as SAP/ECP, ADP, UKG Pro, Workday, or comparable enterprise systems.
• Exposure to international or multi‑country payroll operations and general knowledge of global payroll tax concepts.
• Experience supporting payroll transformations, system implementations, or shared‑services environments.

Work Environment

• Hybrid work model: On‑site 3 days per week at the Heredia, Costa Rica AFZ location.
• Flexibility to support extended work hours during payroll processing cycles, quarter‑end, or year‑end activities as required.

Requisition ID: 625337

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

Benefits • Life-Work Integration • Community • Career Growth

At Boston Scientific, you will find a collaborative culture driven by a passion for innovation that keeps us connected on the most essential level. With determination, imagination, and a deep caring for human life, we’re solving some of the most important healthcare industry challenges. Together, we’re one global team committed to making a difference in people’s lives around the world. This is a place where you can find a career with meaningful purpose—improving lives through your life’s work.

#CRTA #CRGH