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Analyst II Job

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Date: May 1, 2019

Location: Arden Hills, MN, US, 55112

Company: Boston Scientific

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Purpose and Passion • Comprehensive Benefits • Life-Work Integration • Community • Career Growth

At Boston Scientific, you will find a collaborative culture driven by a passion for innovation that keeps us connected on the most essential level. With determination, imagination and a deep caring for human life, we’re solving some of the most important healthcare industry challenges. Together, we’re one global team committed to making a difference in people’s lives around the world. This is a place where you can find a career with meaningful purpose—improving lives through your life’s work.

 

About the role:

Boston Scientific’s Robotic Process Business Analyst (RPBA) will be part of a Customer Service Business Process Automation Team that allows us to prioritize projects and manage resources to drive strategic value. The RPBA will evaluate and deploy emerging solutions such as Robotic Process Automation (RPA) that provide further opportunities for the Customer Service teams to focus on higher-value work. In addition to driving and supporting a culture of continuous improvement, the RPBA will support Customer Service leadership in prioritizing work across the organization through maintenance and enhancement of the US Customer Service Roadmap. The RPBA will facilitate governance forums and implement management standards for key projects and programs. Creating capacity within the US Customer Service organization along with a clearly prioritized workload is critical for both enhanced employee experiences as well as the successful execution of our US Customer Service mission.

 

Your responsibilities include:

  • Collaborate with business stakeholders to conduct current state process assessments and design future state solutions
  • Identify and drive the implementation of process improvements that significantly improve quality across the function
  • Analyze and observe processes to understand process steps, interdependencies, and applications used to complete transactions
  • Identify processes that are suitable for automation, and provide recommendations to reengineer processes to improve automation potential
  • Support and/or participate in project planning and communication for RPA initiatives
  • Build, test, deliver and maintain robotic automation capabilities using industry leading RPA software
  • Support and enhance organizational initiatives by positively influencing and supporting change management

 

What we’re looking for:

Basic Qualifications

  • Associate’s degree
  • Ability to develop design and requirements/design documents for processes
  • Committed to finding solutions to challenges and enjoys creative problem solving
  • Ability to solve problems collaboratively and communicate effectively
  • Team player, flexible, and committed to quality process and outcomes
  • Strong self-direction and initiative; and the ability to prioritize multiple concurrent tasks
  • Advanced skills in Microsoft Excel(macros)
  • Intermediate or better skills in two of the following: Access, SQL, VBA

 

Preferred Qualifications:

  • Experience with RPA software such as Automation Anywhere, and programming (VBA, ETL, Java) a plus
  • Intermediate or better skills in C++ and HTML
  • User level skills in SAP

 

About us

As a global medical technology leader for more than 35 years, our mission at Boston Scientific (NYSE: BSX) is to transform lives through innovative medical solutions that improve the health of patients. If you’re looking to truly make a difference to people both around the world and around the corner, there’s no better place to make it happen.

 

Boston Scientific is an Equal Opportunity Employer – Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Disability, Veteran

 

Requisition ID: 445694

 


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