Business Process Analyst I

Additional Location(s):  N/A

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.       

About the role:

The Business Process Analyst I supports Device Tracking Operations by analyzing, documenting, and improving business processes that ensure compliance with applicable regulatory requirements and Boston Scientific quality standards. This role works closely with Device Tracking Operations, IT, Regulatory Affairs, Quality, and business stakeholders to identify process improvement opportunities, support system enhancements, investigate operational issues, and ensure the accuracy and integrity of device tracking data.

The analyst assists in maintaining and optimizing end-to-end device tracking processes, including device registration, data management, reporting, system integrations, and process compliance activities.

Work mode:

At Boston Scientific, we value collaboration and synergy. This hybrid role is based in Arden Hills, MN and requires being on-site at least three (3) days per week.

Relocation assistance:

Relocation assistance is not available for this position at this time.

Visa sponsorship:

Boston Scientific will not offer sponsorship or take over sponsorship of an employment visa for this position at this time.

Your responsibilities include:

Business Process Support

• Analyze and document current and future-state device tracking processes.
• Assist in identifying process inefficiencies and opportunities for operational improvement.
• Participate in cross-functional projects supporting device tracking systems and processes.
• Support implementation of process changes, system enhancements, and corrective actions.
• Develop and maintain process maps, work instructions, business requirements, and supporting documentation.

Regulatory Compliance & Data Integrity

• Support activities required to maintain compliance with applicable device tracking regulations and internal quality requirements.
• Perform investigations related to device data discrepancies and tracking issues.
• Assist with data quality monitoring, trending, and remediation activities.
• Evaluate business processes for compliance risks and recommend corrective actions.
• Support audit preparation and responses by gathering documentation and process evidence

Systems & Technology Support

• Collaborate with IT and system owners to gather business requirements for system enhancements.
• Participate in User Acceptance Testing (UAT), validation activities, and defect resolution.
• Investigate device tracking system issues and support resolution efforts.
• Assist with implementation and sustainment of Global Medical Device Tracking (GMDT) and other supporting systems.
• Support user inquiries and troubleshooting activities.

What we’re looking for in you:

Required Qualifications

• Bachelor's degree in Business, Engineering, Life Sciences, Information Systems, Healthcare Administration, or related field.
• 0-3 years of experience in business analysis, quality systems, operations, regulatory compliance, healthcare, or medical device environments.
• Analytical and problem-solving skills.
• Experience working with Microsoft Office applications, including Excel.
• Ability to analyze data and translate business needs into process improvements.
• Strong written and verbal communication skills.
• Ability to work effectively on multiple priorities in a cross-functional environment.

Preferred Qualifications

• Experience in medical device, healthcare, quality, or regulated industry.
• Knowledge of FDA regulations, quality systems, or post-market surveillance processes.
• Experience with SAP, Salesforce, Appian, or device tracking systems.
• Experience with process mapping, requirements gathering, root cause analysis, and continuous improvement methodologies.
• Familiarity with validation, CAPA, audit support, or regulatory reporting activities.

Requisition ID: 633665

Minimum Salary: $51000 

Maximum Salary: $96900 

The anticipated compensation listed above and the value of core and optional employee benefits offered by Boston Scientific (BSC) – see www.bscbenefitsconnect.com—will vary based on actual location of the position and other pertinent factors considered in determining actual compensation for the role. Compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, among other relevant business or organizational needs. At BSC, it is not typical for an individual to be hired near the bottom or top of the anticipated salary range listed above.

Compensation for non-exempt (hourly), non-sales roles may also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).

Compensation for exempt, non-sales roles may also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).

For MA positions: It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Boston Scientific transforms lives through innovative medical technologies that improve the health of patients around the world. As a global medical technology leader for more than 45 years, we advance science for life by providing a broad range of high-performance solutions that address unmet patient needs and reduce the cost of healthcare. Our portfolio of devices and therapies helps physicians diagnose and treat complex cardiovascular, respiratory, digestive, oncological, neurological and urological diseases and conditions. Learn more at www.bostonscientific.com and follow us on LinkedIn.

Boston Scientific Corporation has been and will continue to be an equal opportunity employer. To ensure full implementation of its equal employment policy, the Company will continue to take steps to assure that recruitment, hiring, assignment, promotion, compensation, and all other personnel decisions are made and administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, gender expression, veteran status, age, mental or physical disability, genetic information or any other protected class.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status.  Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment.  Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements.   As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.