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Quality Technician II (1st Shift) Job

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Date: Apr 10, 2021

Location: Arden Hills, MN, US, 55112

Company: Boston Scientific




Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - Caring - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.





About this role:

Performs product investigations associated with complaints within the Peripheral Intervention Post Market Quality Assurance department, specifically on including handling of physical product returns. Reviews product return information, investigations conclusions and coding to ensure the investigation is adequately documented and the most probable conclusion code was selected based on the analysis/testing conducted. 



Your responsibilities will include:

  • Perform complaint investigations, analyzing returned product for cause of failure and document the results of the investigations and submit for approval.
  • Assist in the investigation and disposition of NCEPs and CAPAs.
  • Data entry as necessary to track and trend complaint data.
  • Dispose of bio-hazardous materials per procedure.
  • Assist in presentation of complaint data at monthly complaint review meetings.
  • Interact with other departments regarding failure issues and investigations.
  • Participate in continuous improvement projects.



What we’re looking for in you:

Minimum Qualifications

  • High school degree/equivalent with 7+ years’ experience, or an equivalent combination of education/work experience
  • Knowledgeable in Quality System Regulations, Medical Device Directive and ISO13485 Quality Standards.
  • Proficient in technical writing skills and communications
  • Proficient computer skills using Microsoft Office Suite, specifically Outlook, Word, and Excel.
  • Electrical and Mechanical trouble shooting background is required

Preferred Qualifications

  • Good organizational, listening, and verbal / written communication skills with demonstrated ability to follow instructions and processes.
  • Able to be proactive and self-motivated.
  • Able to interact and communicate with all levels of staff





Requisition ID: 474905


As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!


At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion, equality, and opportunity for all. By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve. Boston Scientific is proud to be an equal opportunity and affirmative action employer.


Boston Scientific maintains a drug-free workplace. Pursuant to Va. Code § 2.2-4312 (2000), Boston Scientific is providing notification that the unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in the workplace and that violations will result in disciplinary action up to and including termination.

Nearest Major Market: Minneapolis

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