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Learning Management System Administrator Job

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Date: Feb 22, 2021

Location: Arden Hills, MN, US, 55112

Company: Boston Scientific

Additional Locations:



Purpose and Passion • Comprehensive Benefits • Life-Work Integration • Community • Career Growth

At Boston Scientific, you will find a collaborative culture driven by a passion for innovation that keeps us connected on the most essential level. With determination, imagination and a deep caring for human life, we’re solving some of the most important healthcare industry challenges. Together, we’re one global team committed to making a difference in people’s lives around the world. This is a place where you can find a career with meaningful purpose—improving lives through your life’s work.


About the role:

The LMS Administrator is accountable for functional and technical support of the learning management system Adobe Prime.  This individual will handle overall system administration, content management, learner management, course assignment protocols, and reporting tools in the system. The LMS administrator serves as the focal point for the field’s training plans and troubleshooting, learning teams, technology teams (internal and external) and vendor partners. They ensure compliance with process, technology, and data requirements according to system governance. The individual demonstrates understanding of technical constraints and opportunities, and optimally, have familiarity with learning technology systems and protocols.  They will work closely with instructional designers and other members of the team through a thoughtful, holistic approach to assessing, prioritizing, and evaluating learning technology requirements to create an excellent user experience.


Your responsibilities will include:

  • Maintaining the daily operation and use of the LMS, including establishing curricula, users, user groups and other artifacts
  • Monitoring and reviewing quarterly LMS enhancements/changes and communicating with stakeholders to develop an appropriate rollout plan
  • Collaborating with the instructional design team members on technical needs and opportunities to enhance the user experience as it relates to LMS
  • Resolving technical support requests with the system
  • Recommending technology or workflow solutions on how to best leverage LMS to efficiently deliver and track learning to meet organizational objectives
  • Designing, maintaining and distributing reports within the system
  • Identifying and communicating potential opportunities for process and quality improvements
  • Assist instructional designers, managers of sales training, and on-boarding administrator with set-up of virtual classrooms, including creating and managing instances of virtual classes
  • Develop and maintain LMS training/job aids.
  • Train key stakeholders on LMS functionality.
  • Provide troubleshooting assistance for users regarding logging in to the LMS and accessing courses.
  • Serve as point of escalation for support issues, which may include interaction with LMS vendor and other vendor support services.


Minimum Qualifications

  • Bachelor’s Degree
  • Strong analytical skills in identifying technical problems
  • Strong oral, written, interpersonal, and organizational skills
  • Willingness to work independently and as part of a collaborative team.
  • Excellent communication and interpersonal skills: can articulate thoughts and ideas (technical and nontechnical) clearly, concisely, and persuasively


Preferred Qualifications

  • Experience as administrator of an LMS
  • Experience with setting up feeds, APIs and other integrations with Learning Technology
  • Familiarity with user roles and permissions, problems, implementation, maintenance of courses, and

troubleshooting user problems in learning management systems

  • Experience with industry standards such as SCORM.


About us

As a global medical technology leader for more than 35 years, our mission at Boston Scientific (NYSE: BSX) is to transform lives through innovative medical solutions that improve the health of patients. If you’re looking to truly make a difference to people both around the world and around the corner, there’s no better place to make it happen.


Boston Scientific is an Equal Opportunity Employer – Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Disability, Veteran


Boston Scientific maintains a drug-free workplace.  Pursuant to Va. Code § 2.2-4312 (2000), Boston Scientific is providing notification that the unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in the workplace and that violations will result in disciplinary action up to and including termination.

Requisition ID: 475441


Nearest Major Market: Minneapolis

Job Segment: System Administrator, Manager, Medical, Medical Technology, Learning, Technology, Management, Healthcare, Human Resources