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Business Unit Liaison -Remote Job

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Date: Sep 3, 2021

Location: Arden Hills, MN, US, 55112

Company: Boston Scientific

Additional Locations:


Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - Caring - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.


Business Unit Liaison - Remote


About this role:


The Business Unit (BU) Liaison reports directly to a Manager in the Global Clinical Operations Center of Excellence (COE), conducting activities consistent with the mission of Global Clinical Operations (GCO) to inform, connect and advance the company's Global Clinical Organization. The BU Liaison is a strategic partner to a select BSC global division(s) or franchise(s) and is responsible for overseeing and managing to the successful completion of a portfolio of activities for assigned studies.  The Liaison will actively collaborate with the divisional clinical study leads and divisional clinical senior management to inform the management and prioritization of active and forthcoming clinical study work, informing the functional teams of changes to prioritization as dynamic conditions and/or circumstances arise. The BU Liaison will manage potential risks and/or issues escalated from trial operations functions in collaboration with the divisional clinical teams to mitigate the impact to the clinical study goals. 


Your responsibilities will include:

  • Act as primary partner and point of contact for select Boston Scientific clinical divisions/study teams on overall performance, status and to collaborate around potential risks and/or issues that emerge. Develop and implement of proactive mitigation plans should metrics and trends require action.
  • Develops, in collaboration with clinical project manager, the site activation plan and routinely attends divisional clinical study project meetings and provides study updates on behalf of trial operations
  • Proactively work closely with trial operations teams to maintain knowledge and status trial activities activities relevant to the assigned portfolio
  • Collaborate closely with the clinical divisional study teams and stay current on the priorities, goals and expectations for studies within the assigned portfolio(s)
  • Communicate and collaborate (as needed) with Contract Research Organizations (CROs) depending the on the clinical study model
  • Provide guidance and routinely collaborate with functional management around the prioritization and re-prioritization of study activities associated with the assigned portfolio
  • Anticipate potential risks and act as escalation point for issues or challenges that emerge from functional teams and proactively develop and implement plans to mitigate impact to overall service level agreements and/or study goals
  • Act as lead and collaborate with functional teams in preparation for and in follow up to audits and regulatory inspections
  • Routinely oversee and stay current on overall trial operations performance, status and issues and actively convey updates relevant to assigned portfolio
  • Review and analyze performance metrics (cycle time, quality and customer service) and trends and recommend and implement action plans for gaps or negative trends
  • Routinely evaluate performance and lead/participate in continuous improvement initiatives Collaborate with Director and Managers in Global Clinical Trial Operations, and GCO leadership to coordinate and maintain strong communications on overall Center Of Excellence (COE) performance, status, successes and lessons learned to Global Clinical Community and other senior leaders and stakeholders
  • Influence the site selection process by providing data related to contracts, budgets and regulatory cycle times
  • Communicate with key opinion leaders, investigators, study staff, and project teams regularly on the status, progress of trial operations activities and/or to address concerns and/or issues that may arise.
  • Influence, develop and maintain operational plans, templates and tools that enable achieving service level agreements and to enable an effective method for satisfying job responsibilities with quality
  • Ensure compliance with appropriate regulatory (ICH/GCP, FDA, IRB/EC, etc.) and internal SOPs/WI, policies & procedures pertaining to trial operations activities

What we’re looking for in you:
Required Qualifications

  • Bachelor’s Degree, or an equivalent combination of experience and education
  • 10+ years’ experience in clinical/scientific research and medical device experience
  • Project management experience with demonstrated experience managing multiple projects concurrently
  • Ability to develop collaborative partnerships with a variety of internal & external stakeholders
  • Experience following quality management standards within a life science and/or medical device regulatory framework 
  • Familiar working with Clinical Trial Management Systems and e Trial Master Files


Preferred Qualifications

  • Master’s Degree with a focus in Business or other relevant area of study
  • Clinical study experience outside of the US desired, but not required






Requisition ID: 493618


As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.


So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!


At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion, equality, and opportunity for all. By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve. Boston Scientific is proud to be an equal opportunity and affirmative action employer.


Boston Scientific maintains a drug-free workplace. Pursuant to Va. Code § 2.2-4312 (2000), Boston Scientific is providing notification that the unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in the workplace and that violations will result in disciplinary action up to and including termination.


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