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Senior Post Market Quality Device Tracking Operations Manager Job

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Date: Jul 18, 2019

Location: Arden Hills, MN, US, 55112

Company: Boston Scientific



Purpose and Passion • Comprehensive Benefits • Life-Work Integration • Community • Career Growth

At Boston Scientific, you will find a collaborative culture driven by a passion for innovation that keeps us connected on the most essential level. With determination, imagination and a deep caring for human life, we’re solving some of the most important healthcare industry challenges. Together, we’re one global team committed to making a difference in people’s lives around the world. This is a place where you can find a career with meaningful purpose—improving lives through your life’s work.




About This Role:

Leads the Device Tracking & Medical Records function to meet its quality system requirements, drive competitive advantages and contribute to business results. Directs department personnel and 3rd party vendors in processing, analyzing, investigating and reporting customer and device data with internal, field personnel and end customers. Fosters strong cross functional partnerships and drives initiatives to improve the function's accuracy of product, patient and customer data. Ensures systems, processes, and staffing are suitably designed and implemented to maintain an effective and efficient quality system.


Ideal Candidate Experiences Include:

  • Managing a data transactional operation
  • Driving process and quality improvements
  • Leading business requirements for the development and deployment of software system
  • Building effective relationships cross multiple geographies and functions



Your Responsibilities Will Include:

  • Recruits, coaches and develops organizational talent.
  • Fosters a diverse workplace that enables all participants to contribute to their full potential in pursuit of organizational objectives.
  • Creates an entrepreneurial environment.
  • Provides direction and guidance to exempt specialists and/or supervisory staff who exercise significant latitude and independence in their assignments.  May supervise non-exempt employees.
  • Keeps the organization's vision and values at the forefront of decision making and action.
  • Demonstrates effective change leadership.
  • Builds strategic partnerships to further departmental and organizational objectives.
  • Develops and executes organizational and operational policies that affect one or more groups by utilizing technical/professional knowledge and skills.
  • Monitors compliance with company policies and procedures (e.g. compliance with FDA, BSI, EEO regulations, etc.).
  • Makes decisions regarding work processes or operational plans and schedules in order to achieve department objectives.
  • Develops, monitors and appropriately adjusts the annual budget for department(s).
  • Provides appropriate level of cross-functional and customer-oriented communications regarding the status of department and quality system operation, as well as product performance.



What We're Looking For In You:

Minimum Qualifications

  • Bachelor's degree plus 7-9 years of related work experience or an equivalent combination of education and work experience

Preferred Qualifications

  • Experience leading technical teams
  • Advanced degree in a technical field or business
  • Project management experience
  • Effective team leadership experience
  • Experience with medical devices
  • Experience with Post Market activities
  • Vendor management experience




About Us

As a global medical technology leader for more than 35 years, our mission at Boston Scientific (NYSE: BSX) is to transform lives through innovative medical solutions that improve the health of patients. If you’re looking to truly make a difference to people both around the world and around the corner, there’s no better place to make it happen.


Boston Scientific is an Equal Opportunity Employer – Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Disability, Veteran


Requisition ID: 445264


Nearest Major Market: Minneapolis

Job Segment: Medical, Operations Manager, Medical Technology, Healthcare, Operations, Quality