Preventative Maintenance Specialist I

Additional Location(s):  N/A

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.       

Preventive Maintenance Specialist I

About the Role: 

At Boston Scientific, the Preventative Maintenance Specialist I will manage capital equipment and service programs in support of sales, marketing, and service operations activities for capital equipment. This position will be responsible for the scheduling support, coordination, communication, business transactions, team alignment and issue resolution to ensure on time and successful maintenance and routine service activities for capital equipment.  This position will be a key team member on new and revised service offering projects, product launches, and product marketing programs. This position will support business units in the management of customer accounts to ensure customer satisfaction in North America.  Supports department and teams in the resolution of order processing and customer issues.

Work Mode: 

At Boston Scientific, we value collaboration and synergy. This role follows a hybrid work model, requiring employees to be in our local office at least three days per week, Tuesday-Thursday between 8:00 AM - 5:00 PM.

Visa Sponsorship: 

Boston Scientific will not offer sponsorship or take over sponsorship of an employment VISA for this position at this time.

You're Responsibilities Include:

• Assist in the coordination and scheduling of preventive maintenance service activities for capital equipment
• Communicate with internal stakeholders to ensure alignment on service timelines and customer needs
• Maintain accurate records of service activities
• Attend service-related meetings and provide updates on assigned tasks
• Respond to basic customer inquiries and escalate complex issues to senior team members
• Collaborate with Service Support and Technical Assistance Center teams to resolve routine service issues
• Contribute to the implementation of service processes for new product launches and marketing programs
• Identify opportunities for process improvement and share feedback with leadership

Required Qualifications:

• Bachelor’s degree required
• 2+ years of professional experience, preferably in a support role within Sales Operations, Service Operations, or a regulated industry
• Basic understanding of quality systems and business operations
• Strong organizational and communication skills
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
• Required employees to be in our local office at least three days per week Tuesday-Thursday between 8:00 AM - 5:00 PM

   Preferred Qualifications:

• Experience with Salesforce, SAP, or similar business systems
• Familiarity with medical device service operations or capital equipment
• Detail-oriented with a proactive approach to problem-solving
• Ability to work collaboratively in a cross-functional team environment

Requisition ID: 631081

Minimum Salary: $51000 

Maximum Salary: $96900 

The anticipated compensation listed above and the value of core and optional employee benefits offered by Boston Scientific (BSC) – see www.bscbenefitsconnect.com—will vary based on actual location of the position and other pertinent factors considered in determining actual compensation for the role. Compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, among other relevant business or organizational needs. At BSC, it is not typical for an individual to be hired near the bottom or top of the anticipated salary range listed above.

Compensation for non-exempt (hourly), non-sales roles may also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).

Compensation for exempt, non-sales roles may also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).

For MA positions: It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Boston Scientific transforms lives through innovative medical technologies that improve the health of patients around the world. As a global medical technology leader for more than 45 years, we advance science for life by providing a broad range of high-performance solutions that address unmet patient needs and reduce the cost of healthcare. Our portfolio of devices and therapies helps physicians diagnose and treat complex cardiovascular, respiratory, digestive, oncological, neurological and urological diseases and conditions. Learn more at www.bostonscientific.com and follow us on LinkedIn.

Boston Scientific Corporation has been and will continue to be an equal opportunity employer. To ensure full implementation of its equal employment policy, the Company will continue to take steps to assure that recruitment, hiring, assignment, promotion, compensation, and all other personnel decisions are made and administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, gender expression, veteran status, age, mental or physical disability, genetic information or any other protected class.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status.  Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment.  Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements.   As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.