Quality Engineer II
Arden Hills, MN, US, 55112
Additional Location(s): US-MN-Arden Hills
Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance
At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.
About the role:
Boston Scientific was recognized by Forbes as one of the Best Workplaces for Engineers in 2026, reflecting a culture where engineers do meaningful work.
Join the Arden Hills Post Market Complaint Investigation Site (CIS) as a Quality Engineer II, where you'll investigate post-market product performance, identify opportunities for continuous improvement and help ensure the safety and quality of innovative medical devices. Supporting the Interventional Oncology and Embolization (IO&E) division, you'll collaborate with cross-functional teams to analyze complaint data, investigate field performance signals and improve products across a portfolio of single-use devices, capital equipment and accessories.
This role is focused on advancing product and process performance by increasing actionable investigation outcomes and expanding the use of Engineering Essentials and data-driven problem-solving techniques. The position identifies, prioritizes and executes projects aligned with departmental, divisional and global objectives while leading continuous improvement initiatives that strengthen complaint investigation processes and enhance product performance. The role offers significant visibility across site and divisional leadership.
Work model, sponsorship, relocation:
At Boston Scientific, we value collaboration and synergy. This role follows a hybrid work model requiring employees to be in our local office at least three days per week. Boston Scientific will not offer sponsorship or take over sponsorship of an employment visa for this position at this time. Relocation assistance is not available for this position at this time.
Your responsibilities will include:
● Analyze customer complaints, events and other post-market surveillance data to identify patterns, trends and performance improvement opportunities.
● Conduct product signal escalation analyses, investigations and quality system documentation to identify performance improvement opportunities. This may include ownership of Nonconforming Event Prevention (NCEP) investigations and Corrective and Preventive Actions (CAPAs).
● Provide technical guidance to product investigators in identifying and resolving quality issues using Engineering Essentials and other structured problem-solving methodologies.
● Expand team utilization of investigative equipment, including X-ray, Fourier-transform infrared spectroscopy (FTIR) and scanning electron microscopy (SEM).
● Partner with cross-functional teams to develop and implement streamlined, robust complaint investigation processes while ensuring compliance with organizational and regulatory requirements.
● Communicate product performance findings through formal presentations to management committees and design teams, published product performance reports and customer performance requests in partnership with the sales organization.
● Champion continuous improvement initiatives across local and global Post Market organizations to improve product performance and complaint investigation processes.
● Foster a diverse and inclusive workplace that enables all employees to contribute to their full potential in pursuit of organizational objectives.
● Demonstrate a primary commitment to patient safety and product quality by maintaining compliance with the Quality Policy and all documented quality system processes and procedures.
Qualifications:
Required qualifications
● Bachelor's degree in engineering or another related technical or scientific discipline.
● Minimum of 1 year's experience in a highly regulated industry or quality organization.
Preferred qualifications
● Knowledge of Quality System Regulations (QSR), Medical Device Regulation (MDR) and ISO 13485 quality standards.
● Experience in the medical device industry or within a quality organization.
● Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint and Outlook.
● Ability to collaborate with and influence cross-functional teams.
● Knowledge of analytical techniques, structured problem-solving methodologies, continuous improvement principles and statistical analysis.
● Self-starter with the ability to identify and implement improvement opportunities.
Requisition ID: 631123
Minimum Salary: $ 71500
Maximum Salary: $ 135800
The anticipated compensation listed above and the value of core and optional employee benefits offered by Boston Scientific (BSC) – see www.bscbenefitsconnect.com—will vary based on actual location of the position and other pertinent factors considered in determining actual compensation for the role. Compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, among other relevant business or organizational needs. At BSC, it is not typical for an individual to be hired near the bottom or top of the anticipated salary range listed above.
Compensation for non-exempt (hourly), non-sales roles may also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).
Compensation for exempt, non-sales roles may also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).
For MA positions: It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.
Boston Scientific transforms lives through innovative medical technologies that improve the health of patients around the world. As a global medical technology leader for more than 45 years, we advance science for life by providing a broad range of high-performance solutions that address unmet patient needs and reduce the cost of healthcare. Our portfolio of devices and therapies helps physicians diagnose and treat complex cardiovascular, respiratory, digestive, oncological, neurological and urological diseases and conditions. Learn more at www.bostonscientific.com and follow us on LinkedIn.
Boston Scientific Corporation has been and will continue to be an equal opportunity employer. To ensure full implementation of its equal employment policy, the Company will continue to take steps to assure that recruitment, hiring, assignment, promotion, compensation, and all other personnel decisions are made and administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, gender expression, veteran status, age, mental or physical disability, genetic information or any other protected class.
Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.
Among other requirements, Boston Scientific maintains specific prohibited substance test requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a prohibited substance test as a requirement. The goal of the prohibited substance testing is to increase workplace safety in compliance with the applicable law.
Nearest Major Market: Minneapolis
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