Salesforce.com Product Owner

Additional Location(s):  N/A

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.       

About the role:

Boston Scientific was recognized as a Glassdoor Best Place to Work in 2026, ranking No. 15 on the Top 100 list, reflecting the culture our employees experience every day.

The Salesforce.com (SFDC) Product Owner will apply their thorough understanding of Salesforce.com to collaborate with business functions in the creation of new capabilities in SFDC to further improve sales performance within a fast-growing, innovative medical device Sales and Marketing organization. This role will act as a product owner supporting the Cardiology division, with a specific focus on Cardiac Rhythm Management (CRM) and Interventional Solutions (IS).

Work model, sponsorship, relocation:

At Boston Scientific, we value collaboration and synergy. This role follows a hybrid work model requiring employees to be in our local office at least three days per week. Boston Scientific will not offer sponsorship or take over sponsorship of an employment visa for this position at this time. Relocation assistance is not available for this position at this time.

Your responsibilities will include:

● Collaborate with Sales, Marketing, Medical Education, Operations and Finance to identify and define problems; collect and analyze data; evaluate current processes and procedures; prioritize business needs; and collaborate to create SFDC solutions

● Collaborate with cross-functional teams to develop a strategy and capability roadmap

● Establish business value and priority for requirements, including rapid engagement, piloting and iteration

● Understand the voice of the business and users and related business processes

● Write and shepherd user stories through the intake process and work with the IT COE through the production development process

● Act as the product owner on a scrum team consisting of technical leads, developers and a scrum master; lead the team in gathering requirements, prioritization and testing of new features

● Work with a field team to understand and prioritize the needs of IT and Salesforce.com systems

● Collaborate with site and divisional IT business teams to ensure Salesforce.com resource support, including site-level strat planning and AOP

● Perform formal user acceptance testing

● Collaborate on the creation, implementation and monitoring of success metrics

● Participate with the Business Programs Office in global design and use discussions at both project- and program-level efforts

● Stay current on new features, functionality and application capabilities of Salesforce.com to address business requirements

● Provide Tier 1 and Tier 2 user support in collaboration with the analyst team and escalate or manage unresolved issues

● Conduct primary research in the field to understand business drivers and uncover business opportunities to facilitate the planning and execution of SFDC

● Provide field sales support of the SFDC system specific to the business unit

● Train a national field team on new Salesforce.com features, data quality and new integrations

● Work with cross-functional teams on application integrations with the Salesforce platform that complement the ecosystem

Qualifications:

Required qualifications:

● Education: Bachelor of Science or Bachelor of Arts in business administration or related field

● Minimum of 2 years' experience in business, operations or process improvement (areas of IT or sales preferred)

● Minimum of 2 years' experience with Salesforce.com administration or backend support

● Minimum of 2 years' experience working in the Agile framework (product owner role preferred)

● Strong data analysis skills with the ability to collect and analyze business information and draw accurate conclusions

● Ability to troubleshoot and solve complex business operations challenges

● Ability to conduct cost-benefit analysis and develop a business case

● Strong ability to handle multiple tasks and prioritize work to positively impact business performance

● High sense of urgency and commitment to execution

● Outstanding communication skills with the ability to communicate at all levels of an organization; experience in sales training preferred

● Ability to effectively influence change across a national field team

● Experience with multiple Salesforce.com cloud platforms, such as Marketing Cloud, Communities and Service Cloud

● Ability to travel up to 10%

Preferred qualifications:

● MBA preferred

● Expert-level Excel skills with advanced understanding of complex data structures and analysis

● Salesforce certification(s)

● Experience with budget analysis and value definition

● Six Sigma experience

● Medical device industry knowledge

Requisition ID: 624482

Minimum Salary: $85000 

Maximum Salary: $161500 

The anticipated compensation listed above and the value of core and optional employee benefits offered by Boston Scientific (BSC) – see www.bscbenefitsconnect.com—will vary based on actual location of the position and other pertinent factors considered in determining actual compensation for the role. Compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, among other relevant business or organizational needs. At BSC, it is not typical for an individual to be hired near the bottom or top of the anticipated salary range listed above.

Compensation for non-exempt (hourly), non-sales roles may also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).

Compensation for exempt, non-sales roles may also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).

For MA positions: It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion, equality, and opportunity for all. By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve. 

Boston Scientific Corporation has been and will continue to be an equal opportunity employer. To ensure full implementation of its equal employment policy, the Company will continue to take steps to assure that recruitment, hiring, assignment, promotion, compensation, and all other personnel decisions are made and administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, gender expression, veteran status, age, mental or physical disability, genetic information or any other protected class.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status.  Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment.  Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements.   As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.