Senior Business Analyst, Revenue Management

Additional Location(s): US-MN-Arden Hills; US-MA-Marlborough

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.           

About the role:
The Revenue Management Senior Business Analyst (SBA) is a business-oriented individual focused on our revenue management initiatives within the US Sales Enablement organization. This individual will be particularly focused in our “Quote to Cash” space providing primary support for our CPQ (Configure Price Quote) and CLM (Contract Lifecycle Management) solutions. This individual will assist in gaining consistent business input for the continued deployment of enterprise-wide system capabilities that will strengthen the efficiency and effectiveness of our US commercial pricing & contracting execution. This individual will work closely with key stakeholders across all US Divisional Sales Operations and Pricing and Contracting teams to harmonize business practices and processes related to these capabilities. 

Work Mode: At Boston Scientific, we value collaboration and synergy. This role follows a hybrid work model requiring employees to be in our local office at least three days per week in our Arden Hills, MN or Marlborough, MA campuses.

Relocation Assistance: Relocation assistance is not available for this position. 

Visa Sponsorship: Boston Scientific will offer sponsorship or take over sponsorship of an employment visa for this position at this time. 

Your responsibilities will include:

• Collaborate with Product Owner for the successful management and completion of all leadership-assigned tasks within the "Quote to Cash" space.
• Collaborate with Product Owner to gather and analyze business system requirements
• Support the establishment of business value and priority for requirements, leveraging Value Improvement Projects (VIP’s) and Minimum Viable Product (MVP) concepts (rapid engagement, piloting, iteration)
• Understand the voice of the business, current business processes, and identify gaps that may impact process efficiency.
• Oversee and maintain departmental sharepoint sites
• Support the Product Owner in gathering and drafting of user stories, through the stakeholder intake process, for new or support enhancements and agreement templates.
• Identify areas for process improvement and work with Product Owner/IT to implement solutions to enhance efficiency and effectiveness.
• Collaborate with the product owner to help lead the continuous improvement of CPQ and CLM solutions across business divisions
• Work with IT Revenue Management team and relevant vendor(s), as required, through all stages of the development process.
• Develop and maintain user acceptance testing (UAT) scripts, on projects as assigned, to ensure new enhancements are thoroughly tested and validated for accuracy and functionality.
• Design, author and maintain comprehensive job aids, user guides and training materials to support self-service adoption.
• Own product backlog, facilitating refinement sessions with the stakeholders and development teams to ensure user stories are well defined.
• Develop performance dashboards for the Revenue Management Product Team that encompass Key Performance Indicators (KPIs) to identify trends and crucial insights within the "Quote to Cash" solution.
• Drive CPQ template harmonization initiatives to establish consistent pricing structures.
• Assist the Product Owner in the development and dissemination of stakeholder communications on behalf of the Revenue Management product team.
• Serve as the SME within the "Quote to Cash" solution and stay current on new features, functionality, and application capabilities to address business requirements.
• Actively seek input from Sales Management, Finance, and Marketing to better understand customer needs, perceptions, etc. Make effort to ensure that customer needs are understood and met by self and team.
• Manage and complete special projects and analytic research; support in the creation of presentations for management, as required.
• Translate business requirements from Service Requests (service now) into actionable JIRA tickets, ensuring optimal work distribution

Required qualifications:

• Bachelor’s degree required (Finance, Marketing, Computer Science, Economics or similar discipline preferred)
• Experience working with Sales/Marketing in a pricing, analytical and contracting capacity
• Minimum of 8+ years analyzing business requirements, developing and documenting process flows, and testing new functionality
• Proven analytical, problem-solving, and solution-oriented mentality
• Excellent written and verbal communication, with the ability to effectively communicate with sales executives and a track record of bridging the gap between technical development teams and business stakeholders.
• Strong project management skills, including effectively managing multiple priorities

Preferred qualifications:

• Experience with Agile methodologies and systems such as Salesforce, Jira, Confluence, and ServiceNow.
• Expertise in creating business process flow diagrams and flowcharts.
• Experience extracting data from Salesforce using the Reports/Dashboards objects, SQL
• Experience in designing and developing dashboards and data visualizations in tableau.
• Healthcare and/or medical device industry experience 
• Functional experience and knowledge in Quote to Cash areas including CPQ, CLM, and X-Author Templates
• Process oriented, with a focus on continuous process improvements to maximize effectiveness and efficiency
• Strong commercial acumen with the ability to make a significant contribution to performance and revenue growth
• Highly detail-oriented and superior organizational skills
• Highly motivated, high impact individual with strong technical, analytical and leadership competencies
• Experience working successfully within a matrix organization, effectively influencing cross-functionally, across divisions and at various levels of management
• Extensive experience in leveraging and maximizing IT solutions and processes

Requisition ID: 632995 

Minimum Salary: $ 81000 

Maximum Salary: $ 153900 

The anticipated compensation listed above and the value of core and optional employee benefits offered by Boston Scientific (BSC) – see www.bscbenefitsconnect.com—will vary based on actual location of the position and other pertinent factors considered in determining actual compensation for the role. Compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, among other relevant business or organizational needs. At BSC, it is not typical for an individual to be hired near the bottom or top of the anticipated salary range listed above.

Compensation for non-exempt (hourly), non-sales roles may also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).

Compensation for exempt, non-sales roles may also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).

For MA positions: It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Boston Scientific transforms lives through innovative medical technologies that improve the health of patients around the world. As a global medical technology leader for more than 45 years, we advance science for life by providing a broad range of high-performance solutions that address unmet patient needs and reduce the cost of healthcare. Our portfolio of devices and therapies helps physicians diagnose and treat complex cardiovascular, respiratory, digestive, oncological, neurological and urological diseases and conditions. Learn more at www.bostonscientific.com and follow us on LinkedIn.

Boston Scientific Corporation has been and will continue to be an equal opportunity employer. To ensure full implementation of its equal employment policy, the Company will continue to take steps to assure that recruitment, hiring, assignment, promotion, compensation, and all other personnel decisions are made and administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, gender expression, veteran status, age, mental or physical disability, genetic information or any other protected class.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status.  Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment.  Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements.   As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance test requirements for safety-sensitive positions.  This role is deemed safety-sensitive and, as such, candidates will be subject to a prohibited substance test as a requirement.  The goal of the prohibited substance testing is to increase workplace safety in compliance with the applicable law.