Senior Content Experience Manager - Cardiology
Arden Hills, MN, US, 55112
Additional Location(s): N/A
Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance
At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.
About the role:
Boston Scientific is seeking a Senior Content Experience Manager who is passionate about creating innovative, compelling, and motivating customer-centric omnichannel content experiences that engage and motivate physicians and other healthcare professionals (HCPs).
The Senior Content Experience Manager will plan, develop, and execute physician-facing content and integrated omnichannel plans that support marketing and communications objectives. They will develop key audience insights and relevant communications for physicians that capture attention, build understanding, and accelerate adoption of key product offerings. The individual will serve as a core strategic partner to product marketing and collaborate heavily across clinical, sales, digital, and creative teams, to turn business and marketing goals into impactful and measurable brand and content strategies across various digital platforms.
Qualified candidates are fluent in today’s digital marketing ecosystem and how to apply it to content development. Key areas include, but are not limited to, website, email, programmatic advertising, organic/paid social, marketing automation, and other levers and capabilities within an omnichannel marketing program. This is a role for a results-focused individual contributor who can lead strategic thinking and superb execution.
This is a hybrid work opportunity for candidates able to commute to our Arden Hills, MN office location at least three days per week.
Your responsibilities will include:
Campaign Strategy & Execution
- In close partnership with Product Marketing, this role will lead the planning, development, and execution of fully integrated campaign and content experiences that support the Cardiac Rhythm Management and Diagnostics franchises (CRMDx).
- Collaborate to build campaign plans, message maps, segmentation strategies, and channel activation components across email, web, CRM, social, sales enablement, events, and digital media.
- Facilitate tight, seamless integration across Product Marketing, Digital, Clinical, Field Sales, Marketing Automation, and Creative teams to ensure campaigns reflect accurate clinical evidence, positioning, and market needs.
- Manage campaign timelines, roadmaps, performance dashboards, and optimization cycles.
- Ensure all campaign elements comply with BSC regulatory, legal, and quality requirements.
Brand Strategy, Content Experience, and Asset Development
- Lead content strategy ensuring assets are relevant, motivating, cohesive, and collaborate with digital teams to optimize content for distribution channels.
- Partner with marketing to develop HCP-facing content, including clinical education, procedural support materials, digital tactics, value stories, and sales tools.
- Oversee content lifecycle management, ensuring consistent updates, metadata accuracy, governance, and alignment with CRMDx messaging architecture.
- Collaborate with Creative Services, UX, and Digital teams to enhance content discoverability, user experience, and delivery across platforms.
Omnichannel Program Design & Enablement
- Support the design and optimization of personalized, cross-channel provider journeys.
- Leverage CRM, marketing automation, analytics, and field insights to refine segmentation, triggers, and personalization.
- Partner with Digital Marketing, Marketing Operations, and IT to enable omnichannel capabilities, data flow, and platform enhancements.
- Advocate for customer-centric design, ensuring consistent messaging and value delivery across touchpoints.
Cross-Functional Leadership & Collaboration
- In lockstep with Product Marketing, drive cross-functional working groups to align campaign strategy and prioritization, secure approvals, and drive execution.
- Act as a bridge between Product Marketing, Clinical, Field Sales, Education, Digital, Creative, and external agencies.
- Manage agency partners and vendors to ensure high-quality, timely deliverables.
- Actively seek and share knowledge and best practices with team and cross-functional stakeholders; remain current on industry trends, capabilities, best practices, etc.
Performance Measurement & Insights
- Monitor campaign and content performance using dashboards, KPIs, and qualitative insights.
- Translate analytics into actionable recommendations to inform future program design and optimization.
- Implement test-and-learn strategies to drive continuous improvement in engagement, utilization, and content effectiveness.
Required Qualifications:
- Bachelor's degree in Marketing, Business, Communications, English, Journalism, or another relevant field, or commensurate work experience
- 7+ years of content strategy and/or marketing campaign experience in med device, pharma, biotech, consumer healthcare or other regulated healthcare environment. Similar experience in creative services, consulting, product, or strategic marketing are also acceptable proxies
- Experience developing content and materials from concept through production for use in multiple channels, with a heavy concentration on digital storytelling and asset creation; some copywriting experience is required
- Understanding of brand management and principles
- Experience working with and managing agency and external vendor partners
- Ability to manage multiple stakeholders, programs and adapt to changing priorities
- Ability to travel 10+%
Preferred Qualifications:
- Highly motivated, action-oriented with demonstrated ability to lead, collaborate, and influence within a team-based environment and partner with internal/external stakeholders
- Strong interpersonal skills, both verbal and written, including developing relationships with internal and external partners and leadership, along with direct and indirect influencing to drive business objectives
- Strong attention to detail, good adaptability, and ability to manage and progress projects through completion
Work Mode:
At Boston Scientific, we value collaboration and synergy. This role follows a hybrid work model requiring employees to be in our local office at least three days per week.
Relocation Assistance:
Relocation assistance is not available for this position at this time.
Visa Sponsorship:
Boston Scientific will not offer sponsorship or take over sponsorship of an employment visa for this position at this time.
Requisition ID: 631475
Minimum Salary: $85000
Maximum Salary: $161500
The anticipated compensation listed above and the value of core and optional employee benefits offered by Boston Scientific (BSC) – see www.bscbenefitsconnect.com—will vary based on actual location of the position and other pertinent factors considered in determining actual compensation for the role. Compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, among other relevant business or organizational needs. At BSC, it is not typical for an individual to be hired near the bottom or top of the anticipated salary range listed above.
Compensation for non-exempt (hourly), non-sales roles may also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).
Compensation for exempt, non-sales roles may also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).
For MA positions: It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.
Boston Scientific transforms lives through innovative medical technologies that improve the health of patients around the world. As a global medical technology leader for more than 45 years, we advance science for life by providing a broad range of high-performance solutions that address unmet patient needs and reduce the cost of healthcare. Our portfolio of devices and therapies helps physicians diagnose and treat complex cardiovascular, respiratory, digestive, oncological, neurological and urological diseases and conditions. Learn more at www.bostonscientific.com and follow us on LinkedIn.
Boston Scientific Corporation has been and will continue to be an equal opportunity employer. To ensure full implementation of its equal employment policy, the Company will continue to take steps to assure that recruitment, hiring, assignment, promotion, compensation, and all other personnel decisions are made and administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, gender expression, veteran status, age, mental or physical disability, genetic information or any other protected class.
Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.
Nearest Major Market: Minneapolis
Job Segment:
Product Marketing, User Experience, Senior Brand Manager, Content Strategy, Marketing Manager, Marketing, Technology