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Senior Salesforce Architect (Fully Remote Available)

Boston Scientific's hybrid workplace includes remote and onsite roles. By applying to this position, you will have the opportunity to discuss your preferred working location with your Talent Acquisition Specialist.

Remote Eligible:  Remote in Country
Onsite Location(s): 

Arden Hills, MN, US, 55112

Additional Location(s): US-CA-San Jose; US-CA-Los Angeles; US-CA-Silicon Valley; US-CA-Valencia; US-GA-Atlanta; US-IL-Chicago; US-MA-Boston; US-MD-Baltimore; US-NC-Raleigh/Durham; US-NY-New York City; US-PA-Philadelphia; US-TX-Dallas; US-TX-Houston; US-VA-Richmond

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.


About the role: 
Looking to make a difference and collaborate in a Center of Excellence (CoE) focused on Salesforce Customer Relationship Management?  Boston Scientific is seeking an experienced Salesforce Architect to spearhead Service Cloud and Sales Cloud projects. The Technical Architect will be responsible for developing the process and technical governance for the CoE. This individual will be part of the Global Information Technology (IT) Department working with our internal and external partners to design and optimize the management, architecture and performance of the Salesforce platform implementations at Boston Scientific to meet business needs and deliver value.   


Your responsibilities include:

  • Design & document flexible, scalable, and robust state-of-the-art mobile architecture for Customer Relationship Management to meet the dynamic needs using Salesforce:  
    • Sales Cloud 
    • Service Cloud  
    • Community Cloud 
    • Marketing Cloud 
  • Ability to define the system landscape, to identify gaps between current and desired end-states, and deliver a solution 
  • Developing a data strategy and a conceptual data model for omnichannel experience 
  • Reviewing Data Models created by federated team and help at increasing their maturity 
  • Provide technical guidance to technical resources onshore and offshore 
  • Present architecture options and recommendations including configuration vs. customization 
  • Define and implement governing processes based on Salesforce best practices  
    • Configuration Management  
    • Change & Release Management leveraging Agile methodologies 
    • Incident Management  
  • Understand the underlying Salesforce architecture and interfacing systems including: 
    • SAP  
    • Cloud integration tools 
    • UI mashups 
    • Single sign-on 
    • Secure web services 
    • EAI (Websphere)/ETL (Informatica) 
  • Conceptualize, present, and execute ideas with emphasis on serving as a technical lead on development projects with on-shore and off-shore components, or a team lead or architect across multiple software development projects or workstreams 
  • Serve as the bridge between the functional analysts and the technical developers to transform and develop new requirements into designs, development approaches and implementation 
  • Drive adoption of development methodology best practices across the COE 
  • Evangelize and facilitate the Salesforce platform and eco-system across the organization  
  • Identify problem areas (process and technical) and recommend solutions  

What we're looking for: 

  • Bachelor's Degree in Computer Science or equivalent experience  
  • 8-10 years of progressive software development and/or tech lead experience 
  • 5+ years working with the Salesforce platform and multiple full lifecycle Salesforce implementations overseeing the technical direction, development and implementation including Apex, Lightning and LWC 
  • Salesforce Administrator and Developer Certifications required
  • Experience with integration solutions, including  SOAP API, REST API, services, and Bulk API. 
  • Experience with leading onshore and offshore technical teams  
  • Understanding of the software development lifecycle leveraging agile methodologies and the specific requirements for maintaining systems in a regulated environment  
  • Excellent analytical and problem solving skills 
  • Excellent verbal and written communication skills 
  • Mentors team members in technology, architecture and delivery of applications 
  • Successful teamwork experience and demonstrated leadership abilities are required 
  • Proven ability to transfer knowledge and stay aware of current trends and technical advancements 
  • Ability to articulate and present different points-of-views on various technologies 
  • Background supporting additional App Exchange integrations and packages preferred 



Requisition ID: 534235


As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.


So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!


At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion, equality, and opportunity for all. By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve. Boston Scientific is proud to be an equal opportunity and affirmative action employer.


Boston Scientific maintains a drug-free workplace. Pursuant to Va. Code § 2.2-4312 (2000), Boston Scientific is providing notification that the unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in the workplace and that violations will result in disciplinary action up to and including termination.


Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status.  Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment.  Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements.   As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Nearest Major Market: Minneapolis

Job Segment: CRM, Cloud, Relationship Manager, Computer Science, Data Modeler, Technology, Customer Service, Data

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