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Service Sales Manager

Work mode:  Hybrid
Onsite Location(s): 

Arden Hills, MN, US, 55112

Additional Location(s): US-MN-Arden Hills; US-MA-Marlborough

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.                

Service Sales Manager




Accelerate the growth of the US Service Sales Team


Key Responsibilities


  • Partner to create a high performing sales culture for the service sales team.
  • Craft service sales strategies that drive elevated capture rates, revenue growth and customer experience.
  • Deliver sales results as established in the annual quota process.  Seek opportunities to drive growth faster than historical performance.
  • Foster close working relationships between the traditional field sales teams and the service sales organization. Accelerate effectiveness of territory planning.
  • Establish and enable the appropriate linkage between traditional sales functions and service sales:  training, marketing, objectives, etc.
  • Seek opportunities to drive capital purchases, upgrades, and service as appropriate.
  • Lead strategic projects or initiatives within the traditional sales, service sales or sales operations functions.
  • Manage team of Service Sales Reps including recruiting, hiring, performance management, talent development, career progression, etc.
  • Work closely with Virtual Sales COE to ensure digital infrastructure in place to meet the team’s needs across data, process and engagement platforms.


Management Requirements

  • May lead a group or team of employees in the achievement of organizational goals.  Guide, coach, direct, and develop direct reports, and if applicable, drive those practices throughout their organization.
  • Foster a diverse workplace that enables all participants to contribute to their full potential in pursuit of organizational objectives.
  • May direct and control the activities and budget of one or more functional areas, divisions, product groups, projects/programs and/or operations.
  • Monitor and ensure compliance with company policies and procedures (e.g. federal/country and regulatory requirements).


Job Scope / Leveling Guidelines


Functional Knowledge

  • Requires comprehensive conceptual knowledge of different theories, principles and systems within a professional job function and understanding of other job functions to advise subordinate staff in complex issues
  • Contributes to best practices and functional/technical direction for the job function within the context of assigned team / department


Business Expertise

  • Applies knowledge of business and industry drivers and the factors that maximize performance of area(s) managed; interprets and monitors business trends and market developments to contribute to plans to address business challenges



  • Manages professional employees, may occasionally manage subordinate M2/M3s, sets team/department priorities and allocates resources
  • Develops operating policies and establishes procedures for team(s) managed; interprets, executes, and recommends modifications to policies and operating standards for area managed
  • Develops and/or identifies new work processes and the improved utilization of resources within the assigned area

Requisition ID: 566959

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.


So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!


At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion, equality, and opportunity for all. By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve. Boston Scientific is proud to be an equal opportunity and affirmative action employer.


Boston Scientific maintains a drug-free workplace. Pursuant to Va. Code § 2.2-4312 (2000), Boston Scientific is providing notification that the unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in the workplace and that violations will result in disciplinary action up to and including termination.


Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status.  Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment.  Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements.   As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Nearest Major Market: Minneapolis

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