Service Sales Manager

Additional Location(s): US-MN-Arden Hills

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.                

Purpose 

Transformational leadership is needed to support the acceleration of service sales revenue growth. This role will be responsible for managing, developing, and leading a team of inside sales professionals.  Implement virtual selling tools & technologies that are best in class, and structure stakeholders & customer engagements.  Role will require finesse in crafting inside sales strategies and execution plans, coupled with strong people and process management skills. The Service Sales Manager will be a key architect and driver of superior service sales results.  

Key Responsibilities

• Partner to create a high performing sales culture for the service sales team.
• Craft service sales strategies that drive elevated capture rates, revenue growth and customer experience.
• Deliver sales results as established in the annual quota process.  Seek opportunities to drive growth faster than historical performance.
• Foster close working relationships between the traditional field sales teams and the service sales organization. Accelerate effectiveness of territory planning.
• Establish and enable the appropriate linkage between traditional sales functions and service sales:  training, marketing, objectives, etc.
• Seek opportunities to drive capital purchases, upgrades, and service as appropriate.
• Lead strategic projects or initiatives within the traditional sales, service sales or sales operations functions.
• Manage team of Service Sales Reps including recruiting, hiring, performance management, talent development, career progression, etc.
• Work closely with Virtual Sales COE to ensure digital infrastructure in place to meet the team’s needs across data, process and engagement platforms.

Minimum Qualifications

• Bachelor’s degree in business or equivalent field of study
• 5+ years’ experience in capital equipment, service, marketing, sales or inside sales; or an equivalent combination of education and work experience.
• 3 to 5 years’ experience, with a team of 3 or more, of diverse and inclusive people leadership.
• Self-motivated, with high energy and an engaging level of enthusiasm.
• Strong objection handling skills and ability to train through role playing.
• Proven ability to convert prospects and close deals while maintaining established sales quotas.
• Experience in opportunity qualification, pre-call planning, and time management.
• Excellent communication and interpersonal skills.
• Robust negotiation and closing abilities.
• Adaptable with learning new products, programs, and processes quickly.
• Proficient with various technologies that increases productivity and efficiency.
• Experience with customer relationship management software.
• Ability to develop and nurture strong relationships with both internal team members and external customers to foster collaboration, trust, and mutual respect.

Preferred Qualifications

• 7+ years’ experience in capital equipment, service, marketing, sales or inside sales; or an equivalent combination of education and work experience.
• 5+ years’ experience, with a team of 3 or more, of diverse and inclusive people leadership.
• Medical device experience.

Requisition ID: 586933

Boston Scientific Corporation has been and will continue to be an equal opportunity employer. To ensure full implementation of its equal employment policy, the Company will continue to take steps to assure that recruitment, hiring, assignment, promotion, compensation, and all other personnel decisions are made and administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identify, gender expression, veteran’s status, age, mental or physical disability, genetic information or any other protected class.