Strategic Process Improvement Lead, Sales Ops

Additional Location(s): US-MN-Arden Hills; US-MA-Marlborough

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.           

About the role:
Boston Scientific is seeking a dynamic and strategic Strategic Process Improvement Lead to join our Commercial Services organization. In this highly visible role, you will be responsible for analyzing enterprise-wide commercial operations and identifying transformational opportunities that enable Boston Scientific to scale more efficiently than revenue growth.

This role requires a strong business mindset, a deep understanding of global commercial processes, and the ability to lead change through influence. You will collaborate across divisions and functions, leveraging emerging technologies and innovative operating models to create long-term strategic value.

As a member of the Commercial Services team, you will help shape the future of how Boston Scientific operates—driving sustainable growth, enhancing agility, and contributing to our mission of transforming lives through innovative medical solutions.

Work model, sponsorship, relocation:

At Boston Scientific, we value collaboration and synergy. This role follows a hybrid work model requiring employees to be in our local office at least three days per week. Boston Scientific will not offer sponsorship or take over sponsorship of an employment visa for this position at this time. Relocation assistance is not available for this position at this time.

Your responsibilities will include:

Enterprise process analysis & opportunity identification
• Analyze end-to-end commercial operations across regions and business units
• Identify inefficiencies, duplications, and non-value-added activities
• Recommend enterprise-level improvements aligned with operational scalability and cost optimization

Business case development & stakeholder influence
• Develop robust business cases with cost-benefit analysis, risk assessments, and projected impact
• Present recommendations to cross-functional leadership and senior stakeholders
• Influence and align decision-makers by communicating the strategic value and feasibility of proposed initiatives

Program & change leadership
• Lead cross-functional initiatives to centralize and streamline commercial processes
• Prioritize projects based on enterprise impact and strategic goals
• Manage project plans, resource coordination, risk mitigation, and internal communications
• Serve as a change agent to foster stakeholder engagement and adoption across the enterprise

Innovation & strategic enablement
• Stay current on emerging technologies including AI, RPA, and advanced data analytics
• Identify and pilot new tools that improve scalability and efficiency in Commercial Services
• Collaborate with IT and innovation teams to implement digital capabilities that drive transformation

Qualifications:

Required qualifications:
• Bachelor’s degree in Business, Operations, or a related field
• Minimum of 5 years' experience in process improvement, business transformation, or commercial operations
• Demonstrated success leading enterprise-level process initiatives with measurable outcomes
• Proven ability to build business cases and influence cross-functional and executive stakeholders
• Strong understanding of commercial operations in a matrixed, global organization
• Excellent communication, presentation, and interpersonal skills
• Strategic thinker with a transformation mindset and customer-centric approach
• Technologically savvy and experienced with tools such as Tableau, Power BI, Salesforce, and AI-enabled platforms

Preferred qualifications:
• MBA or relevant master’s degree
• Experience in a commercial function within the healthcare, life sciences, or technology industry
• PMP or Lean Six Sigma certification
• Comfortable working through ambiguity and leading through influence in a complex environment

Requisition ID: 617905 

Minimum Salary: $ 99100 

Maximum Salary: $ 188300 

The anticipated compensation listed above and the value of core and optional employee benefits offered by Boston Scientific (BSC) – see www.bscbenefitsconnect.com—will vary based on actual location of the position and other pertinent factors considered in determining actual compensation for the role. Compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, among other relevant business or organizational needs. At BSC, it is not typical for an individual to be hired near the bottom or top of the anticipated salary range listed above.

Compensation for non-exempt (hourly), non-sales roles may also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).

Compensation for exempt, non-sales roles may also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).

For MA positions: It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion, equality, and opportunity for all. By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve. 

Boston Scientific Corporation has been and will continue to be an equal opportunity employer. To ensure full implementation of its equal employment policy, the Company will continue to take steps to assure that recruitment, hiring, assignment, promotion, compensation, and all other personnel decisions are made and administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, gender expression, veteran status, age, mental or physical disability, genetic information or any other protected class.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status.  Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment.  Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements.   As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance test requirements for safety-sensitive positions.  This role is deemed safety-sensitive and, as such, candidates will be subject to a prohibited substance test as a requirement.  The goal of the prohibited substance testing is to increase workplace safety in compliance with the applicable law.