Customer Care and Billing Administrative

Additional Locations:  N/A

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.

At Boston Scientific, we want you to bring your unique strengths to our team. We are committed to empowering women, supporting the LGBTQ+ community, and creating opportunities for individuals with disabilities. We believe that your diversity is our strength, and we are committed to fostering an environment where you can not only thrive but also bring your authentic self to work. As an equal opportunity employer, we wholeheartedly welcome applications from all qualified candidates, regardless of who you are or where you come from.

About the role

Primary focus is providing moderately complex administrative support for individuals and/or department.  Works under general supervision and receives detailed instructions only for new assignments.

In this position the people are responsible for the administrative work of the customer care & billing.

Your responsibilities will include

• Administrative work in volume (Preparation of files, scanning of documentation, request for documentation from institutions, among other activities delegated to the position)
• Contact with customers.
• Billing. Monitoring and control of invoices in the system.
• Performs general administrative duties that may include photocopying, coordinating meetings/appointments, typing, faxing, ordering/maintaining supplies, arranging travel, preparing and/or sorting mail.

• Serves as a point of contact for customers.  Contacts are typically with individuals within own organization and occasionally with contacts outside own organization and involve obtaining or providing information requiring some explanation or interpretation.
• Answers questions related to established policies and procedures.  Directs people to the appropriate resource.
• Coordinates projects/assignments of broader scope, independently seeking appropriate internal and external resources as necessary such as: Assembling and distributing materials; Compiling and/or tracking data; Verifying the accuracy of data collected.
• Makes decisions within established guidelines regarding planning, organizing, and scheduling of work.
• Creates and types routine documents (letters/memos/e-mails, presentations, etc.) and revises as necessary; ensures accuracy in grammar and spelling.
• Manages work in a confidential manner, ensuring information is shared with internal and external individuals in an appropriate manner.
• Confidential information typically consists of department or employee sensitive information (i.e. employee salaries).
• Achievement of Spain Quality goals and do the mandatory e-learning courses.
• Ensures awareness and compliance with applicable standard operating procedures to meet, comply and champion all quality and regulatory commitments of Boston Scientific

What We Are Looking for in You

Required qualifications:

• Level of education required: Administration, Economics
• Languages and level achieved: Advanced English
• Years of experience in similar positions: 2 – 3 years

Preferred qualifications:

• People skills
• Good interpersonal skills, communication.
• Teamwork

Requisition ID: 597398

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!