Account Manager, CRM (East Anglia, UK)

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.

About the Role

The role of the CRM (Cardiac Rhythm Management) Account Manager (AM) is to manage the end-to-end sales process for specific customer segments by identifying commercial opportunities in the region, managing account planning across the customer base and driving the execution of regional and local sales strategies. Purpose of the AM position is to drive business growth, broadening BSC’s market share, as well as securing product positioning and ensuring market penetration, focusing his/her commercial activity on both clinical and economic stakeholders.

Key Responsibilities:

• Contributes to the development of annual strategic plan by providing Management and Marketing with detailed business intelligence for accounts in scope (e.g. market size and potential, market / product trends, business opportunities, competitive landscape, updated clinical and economic stakeholders).
• Understands account’s needs, expectations and consistently develops detailed account plans, supporting Top Tier 1 accounts while autonomously performing the activity in other Tier 1, Tier 2 and (Tier 3 if applicable) accounts.
• Develops the stakeholder map, defines touchpoints and action plan for each of them and ensures account information is updated onto the internal system in a timely manner.
• Builds and maintains relationships with economic stakeholders, clinical KOL, promoting Health Economics arguments and engaging decision-makers to discuss commercial programmes and solutions.
• Supports clinical colleagues in identifying and managing sales opportunity deriving from clinical support; performs, with the guidance of RSM, clinical selling based on clinical support information.
• Based on interactions with KOLs, clinical and economic stakeholders and clinical support, gathers information about next tenders and negotiation opportunities. Plans and prepares tender / proposal based on account situation and understanding.
• Participates in negotiations, where applicable, and, in collaboration with Tender Office, prepares administrative documents and input requested by the customer.
• Develops the deal model, supporting RSMs in Top Tier 1 accounts, and creates IPAT
• Timely reaches-out to the customer regarding new agreement, performing sales visits and contextually identifying new sales opportunity to drive future business growth.

What we're looking for in a Candidate:

• Previous experience of working within Cardiac Rhythm Management is preferred, with experience/knowledge of the Boston CRM portfolio. We will consider someone with an Electrophysiology background and that has Cath lab experience.
• Ideally experience in sales from a CRM perspective preferred, but we will also consider a Technical Support background that is looking for the next step or experience within the medical devices industry.
• A candidate with integrity and attention to detail.
• Flexibility to handle and respond to the differing needs of the clinical and non-clinical customer.
• A team player, that collaborates well in the team and communicates effectively.
• Ideal candidates will be located within the East Anglia region.

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!