Endoscopy Capital & Services Manager

Additional Location(s): US-OH-Cleveland; US-IL-Chicago; US-IN-Indianapolis; US-KY-Lexington; US-KY-Louisville; US-MI-Detroit; US-OH-Cincinnati; US-WI-Milwaukee

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.

About this role:

Boston Scientific Endoscopy seeks a motivated and results-oriented capital, service, and software sales executive to join our Capital & Services Team. This role will work alongside our GI & Surgical Endoscopy (SE) field sales, national accounts, strategic systems, and commercial excellence teams to exceed divisional and national revenue goals for service, capital & software imaging system products. This role will be instrumental in launching new products and effectively collaborating with internal teams to introduce them to the market. 

Additionally, you will work closely with Physicians and healthcare facility administration to understand their needs, provide tailored solutions, and ensure high customer satisfaction. The ideal candidate is a strong communicator with a proven track record in medical sales, excellent relationship-building skills, cross-functional collaboration, and a deep understanding of the capital and service landscape within the healthcare sector.

Key Responsibilities:

• Sales Strategy Development:
• Develop and implement strategic sales plans to achieve company goals.
• In a highly collaborative environment, work closely with Directors of Sales, GI & SE Region, & Territory Managers to identify strategic opportunities within your assigned division.
• Customer Relationship Management:
• Build and maintain strong relationships with new and existing customers.
• Conduct regular follow-ups and provide ongoing support to ensure customer satisfaction.
• Needs Assessment:
• Conduct thorough customer needs assessments to offer tailored solutions, service offerings, and software products.
• Gather and analyze market and customer data to inform sales strategies.

Product Knowledge:

• Develop and maintain a deep understanding of the company’s capital, service, and single-use imaging products and strategy
• Stay informed about industry trends, competitive products, and market developments.

Sales Presentations and Demonstrations:

• Prepare and deliver compelling sales presentations to potential customers, partnering with cross-channel team members on customer identification and follow-up.
• Demonstrate capital & imaging products and explain service offerings to showcase advantages, benefits, and value.

Contract Negotiation:

• Prepare and present proposals, negotiate contracts, and close sales.
• Collaborate with our contracts and commercial excellence teams to ensure compliance with regulations and company policies.

Sales Reporting and Forecasting:

• Maintain accurate records of sales activities, customer interactions, and pipeline status.
• Provide regular sales forecasts and reports to management, utilizing SalesForce and other platforms

Collaboration with Internal Teams:

• Foster and maintain a high level of collaboration with our GI & SAE field selling teams to identify customers and create effective strategies to pursue opportunities across a divisional geography
• Work closely with marketing, product management, customer service, and field service engineering teams to ensure alignment and communication.
• Gather feedback from customers and communicate their needs to relevant internal stakeholders.

Continuous Improvement:

• Seek ongoing training and professional development opportunities to enhance sales skills and product knowledge.
• Participate in industry events and networking activities to grow professional connections.

Administrative:

• Complete all company-required training within the required window
• Timely submission of expense & other administrative reports

Minimum Qualifications:

• Bachelor’s degree in business, finance, marketing, or a related field is required
• 10+ years of proven experience in sales, preferably in the capital & service healthcare sector.
• Experience in sales management is strongly preferred
• Market development experience strongly preferred
• Demonstrated ability to collaborate effectively with cross-functional teams
• Strong negotiation and closing skills.
• Excellent communication and interpersonal skills.
• Ability to understand complex financial, technical & contractual landscapes.
• Proficiency in CRM software (SalesForce) and Microsoft Office Suite.
• 50% travel required within regional geography

#LinkedInRemote

Requisition ID: 595889

Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement/ The foal of the drug testing is to increase workplace safety in compliance with the applicable law.

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion, equality, and opportunity for all. By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve. 

Boston Scientific Corporation has been and will continue to be an equal opportunity employer. To ensure full implementation of its equal employment policy, the Company will continue to take steps to assure that recruitment, hiring, assignment, promotion, compensation, and all other personnel decisions are made and administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identify, gender expression, veteran’s status, age, mental or physical disability, genetic information or any other protected class.

Boston Scientific maintains a prohibited substance free workplace. Pursuant to Va. Code § 2.2-4312 (2000), Boston Scientific is providing notification that the unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in the workplace and that violations will result in disciplinary action up to and including termination.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status.  Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment.  Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements.   As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.