Systems Administration - P2

Job Purpose

The Senior Systems Administrator will be a member of the Global User Experience & Digital Workplace Team. You will act as a point of contact for all IT related responsibilities on the Cork site and provide a high level of support and guidance to your customers.

Key Responsibilities

Demonstrate your understanding of evolving technologies and how you might champion technology initiatives for the site from concept through to implementation

Play a key role in continuing the strategic development of the User Experience and Digital Workplace team in Boston Scientific Cork alongside other team members

Administer local procurement processes, manage vendors, process purchase orders, review invoices and manage local spend to a budget

Manages, monitors, and reports upon the activities of the User Experience & Digital Workplace Strategy team in Cork.

Sometimes leads and often participates in both local & global IT Projects

Acts as point-of-contact for User Experience & Digital Workplace team on site, liaises with functional leads and managers on IT related matters

Interacts with users and other IT teams to accommodate IT service delivery for the site

Organizes and performs installation, move, add, changes of IT application, computer, phone and other hardware

Troubleshoots and repairs issues related to phone, computer, peripherals, printer, application and operating systems

Creates and maintains database entries in Remedy Asset Management to accurately track Information Technology assets and monitors and maintains work or repair requests in the Remedy Incident Management System

Plans, tests and partners in the roll-out of new applications, hardware, operating systems and infrastructure equipment.

Performs hardware and software compatibility tests for monthly/quarterly security patching, application and Operating System updates.

Maintains, develops and installs network infrastructure equipment and implements necessary changes.

Provides guidance and technical expertise for users related to system or software related purchases and provides ad-hoc user training and instruction on computer hardware and applications.  

May be responsible for server administration, storage back-up and other data centre activities as needed.

Join the on-call process which provides a 24x7 IT support process for high and critical issues onsite.

Will have had experience of working with global teams across multiple time zones

Will have demonstrable competence in, or a strong drive to learn, some or all the following areas: Windows OS (Windows 10), MS Office 365, Networking, Active Directory, PC / Thin Client Imaging, Video Conferencing & Audio Visual support, VPN support & Mobile Phone support.

Education

5-8 years’ experience supporting IT in a Manufacturing environment.

Level 8 qualification in relevant IT discipline.

Strong Communicator with excellent problem-solving skills.

Excellent customer service orientation.

Experience of supporting IT in a regulated environment.

Knowledge of ITIL or Agile methodology is a distinct advantage.

Purpose and Passion – Comprehensive Benefits – Life-Work Integration – Career Growth   

At Boston Scientific, you will find a collaborative culture driven by a passion for innovation that keeps us connected on the most essential level. With determination, imagination and a deep caring for human life, we’re solving some of the most important healthcare industry challenges. Together, we’re one global team committed to making a difference in people lives around the world. This is a place where you can find a career with meaningful purpose – improving lives through your life’s work.    

As a global medical technology leader for more than 35 years, our mission at Boston Scientific (NYSE: BSX) is to transform lives through innovative medical solutions that improve the health of patients. If you’re looking to truly make a difference to people both around the world and around the corner, there’s no better place to make it happen.   

Boston Scientific is an Equal Opportunity Employer.  At Boston Scientific, we are committed to providing an inclusive recruitment process.  Should you require reasonable accommodation during the application or recruitment process please email TalentAcquisitionIre@bsci.com as we are here to support you throughout your candidate journey.  A member of the TA Ireland team will contact you directly within 48 hours of receipt of your email.