Analyst Sr, Dispute Resolution

Additional Locations:  N/A

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At our company, we value diversity and believe it is our greatest strength. We are committed to empowering women, supporting the LGBTQ+ community, and creating opportunities for individuals with disabilities. Our belief is that your diversity enriches our work environment. As an equal opportunity employer, we wholeheartedly welcome applications from all qualified candidates, regardless of their background. Additionally, we have a Gender Equality Policy that reflects our commitment to fairness and equality in the workplace.

About the role: Leads a high-performing, customer-centric team within Global Business Services (GBS) providing one or more business services to Boston Scientific. Ensures consistency with global processes and maximizes operational efficiency.

Your Responsibilities include:

• Performs all aspects of the Cash Applications function in the day-to-day assigned team activities.
• Process and reconcile account receivables and remittances.
• Performs cash posting for both electronic and manual processes and remittance posting.
• Perform credit card payment by phone or e-mail, processing and researching.
• Create regular reports to accurately track financial information.
• Perform periodic audits of the general ledger and company financial documents.
• Address payment issues like double payments or other discrepancies.
• Engage in collection management processes as necessary.
• Assists with performing analysis and audit requirements, preparing documentation, audit of SOX controls to ensure the controls function as intended.
• Provide monthly reporting, reconciliations, close, and controls within the required deadlines.
• Prepare periodic management reports on KPIs, such as Lockbox, Checks, Wire/ACH payments, Credit Card payments, payment timing, SRAI, Consignment offsets, etc.      
• Assist AR Management with ensuring accurate and timely close activities.
• Works to resolve complex cash reconciliations related to Accounts Receivable and non-AR related.
• Provide support for documenting controls and processes in assigned areas, particularly for changes, including DTPs.
• Document the root cause of Cash application issues and work to resolve any impact on controls.
• Provide recommendations to management for process improvements.
• Other projects and responsibilities may be added at the manager’s discretion.
• Be part of the transactional activities such as acquisitions when required and accomplish the goals.
• Know all aspects of the Cash Applications function and AR process.
• Works closely with AR Management on current and future projects and initiatives, including but not limited to implementation, testing, determining key stakeholders, and documenting processes.
• Confirm that the cash receipts have been applied correctly, completely, and accurately into the ERP system.
• Act as liaison between Credit & Collections, Customer Service, Rebates, and Sales, partnering closely on issues involving cash/credit card applications.
• Resolves complex issues related to cash application processing.

• What We’re Looking For:
• Bachelor's degree in: Finance/Accounting/Programming
• English Level desired: 80% or above  
• Experience: 3+ years of related experience, specifically in a Cash Application environment.
• Or an equivalent combination of education and experience.
• Desired knowledge: 

• Credit Card process and reconciliation experience.
• Paymetric experience is a plus.
• ERP migration experience.
• Experience with SAP PRD and S4Hanna, or other accounting systems is highly recommended.
• Project handling experience, ability to initiate and drive projects to completion.
• Analytical and creative mindset.
• Excellent attention to detail and data accuracy.
• Experience building out Accounts Receivable metrics and/or dashboarding.
• Excellent communication skills, both written and verbal to engage well with internal and external customers.
• Excellent interpersonal skills and customer service skills; able to interact with internal and external customers professionally.
• Able to work independently as well as with a team while balancing multiple tasks in a fast-paced environment.
• Able to keep client matters strictly confidential.
• Strong work ethic and ability to simultaneously manage multiple tasks and deadlines.
• Extremely detail-oriented with exceptional organizational skills.
• Knowledge of applicable accounts receivable/cash/general ledger systems and procedures, financial chart of accounts, and corporate procedures.
• Results-oriented, excellent attention to detail, and organization skills.
• Strong analytical decision-making; and problem-solving skills; strong and clear communication and collaboration skills; strong interpersonal skills.
• Customer service orientation.
• Comfortable with frequent change and ambiguity in a matrix organization.
• Ability to deliver against targets and objectives.
• Competence to develop an environment that fosters teamwork, positive energy, and efficiency according to company principles.
• Experience in SOX compliance requirements is a plus.
• Able to work in an adaptive environment and welcomes new & different tasks with a desire to learn and grow your role.

Requisition ID: 590650

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

Benefits • Life-Work Integration • Community • Career Growth

At Boston Scientific, you will find a collaborative culture driven by a passion for innovation that keeps us connected on the most essential level. With determination, imagination, and a deep caring for human life, we’re solving some of the most important healthcare industry challenges. Together, we’re one global team committed to making a difference in people’s lives around the world. This is a place where you can find a career with meaningful purpose—improving lives through your life’s work.