Sr, Capital Service SAP, Architect Coyol

Additional Locations: Costa Rica-Coyol

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion, equality, and opportunity for all. By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve. Boston Scientific is proud to be an equal opportunity and affirmative action employer and has been recognized with the Catalyst Award in 2022, a prestigious recognition of diversity, equity and inclusion excellence. Also, we have a Gender Equality Policy to support our compromise.

Hybrid Roles:

Boston Scientific's hybrid workplace includes WFH and onsite. You will have the opportunity to discuss details in the interview. 

About the Role: 

Boston Scientific is looking for an experienced Architect to support SAP Capital Service Mgmt (SM) ,S4 Service , Plant Maintenance functionality , Customer Service and associated end-to-end business process through SalesForce.com built-on Service Max Solution.  This role is part of our business transformation program named Magellan (S4 HANA business transformation). This person will be the primary technical owner, which includes development, enhancement, documentation, and support of system functionality in SAP and partnership with ServiceMax development team. In addition, the person will analyze, design, document, test and deliver business systems and Information System process solutions to meet business requirements. 

Your Responsibilities Will Include:  

• Work with Product owner and key bussines stakeholders to understand customer’s business process and needs and incorporate understanding into technical and process improvement recommendations  
• Evaluate business needs and recommend appropriate solutions that adhere to global design.  
• Lead Capital Service Management work stream activities related to capturing business needs, developing solution approaches and designs, and implementation of solutions within the Service to Cash processes, working with internal and external cross-functional groups.  
• Demonstrate technical leadership by staying current on new technologies 
• Balance multiple priorities and ensure alignment with with internal and external cross-functional groups 
• Performing SAP S4 Service System Configuration as part of solutioning process and evaluation of new capabilities 
• Adhere to project plans, tasks, and deliverables; identify dependencies and resource requirements 
• Appropriately communicate project status, escalate issues, and manage deliverables with technical resources to timelines 
• Ensure quality and completeness of required technical documentation per IS methodology and processes 
• Lead and drive resolution to technical issues including diagnosis of problem, recommendations for workarounds and defect correction  
• Analyze, design, construct, test, and implement system or application enhancements, recommending alternatives when multiple options are available 
• Provide subject matter expertise in S4 Service Management and interface to ServiceMax. 
• Knowledge of API Integration will be add on. 
• Knowledge of SAP CRM will be add-on 
• Having good experience on Fiori Apps related to S4 Service. 

What we are looking for:

• Bachelor’s degree in Computer Science or related field  
• 8+ years’ experience with SAP modules  
• Experience with SAP ECC6 and/or S4HANA 
• In depth functional and configuration expertise in SAP SM (Service Management) which includes SAP SD (Sales and Distribution experience) along with SAP PM (Plant Maintenance) modules 
• Experience working with Notifications and Service Orders/Preventive Maintenance/Sales processes/Contract and Warranty processes and pricing 
• Previous experience as a leading member of a large enterprise SAP development team with assignments in all phases of the software lifecycle 
• Knowledge of pricing, credit management, customer master, and other basic demand functionality required 
• Understanding of the software development lifecycle and methodologies 
• Ability to identify and implement process improvement opportunities 
• Strong verbal and written communication skills 
• Self-starter with strong, proactive work ethic 
• Exceptional organizational & time management skills 
• Demonstrated ability to work with people in other areas across the enterprise to accomplish desired outcomes 
• Technical leadership 
• Design oriented  
• Technical Documentation Skills  
• Analytical in use of technology and troubleshooting  
• Manage product direction and implementation  
• Work closely and partner with Senior Architects and External Technology Partners 
• Exposure to Agile & Product Team Methodology a plus. 
• English level desire 90%
• Please submit Resume in English

Preferred, but not Required 

• Experience with S4 service core processes with ability to bridge the gap between current functionality and future functionality for service management 
• Experience with integrations to/from ServiceMax along with functional knowledge of ServiceMax objects and how they relate to SAP 
• Deep technical acumen in S4 Service Management module 
• Experience with Medical Device or Life Sciences beneficial 
• Experience with Advanced Variant Configuration  

Soft Skills  

• Excellent interpersonal communication skills including oral, written, and listening skills with a track record of communicating complex concepts to a broad range of technical and non-technical staff, including at senior executive levels 
• A positive attitude, innovative and creative thinker. 
• Responsible risk taking and risk management.  

Requisition ID: 579115

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

Benefits • Life-Work Integration • Community • Career Growth

At Boston Scientific, you will find a collaborative culture driven by a passion for innovation that keeps us connected on the most essential level. With determination, imagination, and a deep caring for human life, we’re solving some of the most important healthcare industry challenges. Together, we’re one global team committed to making a difference in people’s lives around the world. This is a place where you can find a career with meaningful purpose—improving lives through your life’s work.