Clinical Team Lead Electrophysiology

Additional Locations: Belgium-Diegem

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - Caring - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.

The core objective of this role is to lead and coach on the day-to-day activities of the group of Field Clinical Specialists as key members of the Commercial Organization and develop the electrophysiology business in Belgium and Luxemburg. Provide continuous tools and education to team members to ensure up to date industry, competitor and product knowledge. Actively support the division to achieve their annual sales targets. Coordinate training teams on onboarding & training new members of the team and any other internal trainings

• Subject Matter Expert in Electrophysiology
• Leading FCS EP team: coaching and developing of FCS EP team to improve their skills and competencies to be successful in their job
• Technical skills and Clinical selling: increase the technical and clinical skills of the FCS EP team by providing trainings and co-travels in the cathlab in assisting during clinical support. Being able to provide constructive feedback and develop individualized training programs to each team member.
  • Physician training: Support FCS EP to conduct training for physicians on products and procedures; Supports FCS EP to Design, develop and plan training programs for doctors, together with Marketing Manager/Business Unit Manager
• Business development: define and create opportunities in electrophysiology with the FCS EP and account managers in their respective regions
• Support sales team in commercial discussions with key customers in close collaboration with the national sales manager Rhythm Management
• Sales training: Assist procedure and product training programs for the Commercial Teams; Act as a contact person with regional/international training function and ensure maximum effectiveness of the division's sales effort; May train new hires whenever required and co-visit hospital and co-hold hospital level workshops.
• Market development - growing procedures through training and development of key centers/physicians: Assist Business Unit Manager/ Marketing Manager in assessment of potential new accounts; Make joint call with reps and provide in-lab-service at hospitals if necessary; Present solution advantages in hospital level workshops.
• Therapy development
• KOL relationship maintaining: As key member of the national sales team, maintain KOL relationships and possible COE Centres
• Business goals: develop and execute plan to reach annual and quarterly business goals and assist in developing annual operating plans in close collaboration with marketing manager, sales manager and business unit manager
  • Account planning; create innovative plans to meet customer needs and grow partnership
• As interface to Clients and Customer Service has direct responsibility to facilitate, share documents and process to identify, notify and ensure any complaint or problem are addressed, thereby demonstrating high commitment to Quality in all interactions and behaviors.  Drive as needed to support and facilitate any field corrective action related his/her scope
• Lead a group or team of employees in the achievement of organizational goals.  Guide, coach, direct, and develop direct reports, and if applicable, drive those practices throughout their organization.
• Foster a diverse workplace that enables all participants to contribute to their full potential in pursuit of organizational objectives.
• May direct and control the activities and budget of one or more functional areas, divisions, product groups, projects/programs and/or operations.
• Monitor and ensure compliance with company policies and procedures (e.g. federal/country and regulatory requirements).

Accomplishes tasks mainly through direct supervision of support and entry level professional employees. Monitors progress toward departmental goals; monitors costs of projects and human and material resources within a department or unit. Receives task-oriented work assignments that are subject to a moderate level of control and review. Directs subordinates to complete assignments using established guidelines, procedures and policies.

Works under general supervision. Receives limited supervision on standard issues, and detailed instructions on new assignments. Work is reviewed for soundness of judgment, overall quality, efficiency and accuracy.

Provides direction and guidance to predominantly support and entry level professional personnel; assigns tasks, checks work at frequent intervals and maintains schedules. Evaluates performance of and assists in career development planning for subordinates.

Works on issues of limited scope. Follows established practices and procedures in analyzing situations or data from which answers can be readily obtained. Monitors daily operations of a unit or sub-unit. Requires full knowledge of own area of functional responsibility.

Administers and executes policies and procedures that typically affect individual subordinate employees. Develops and/or identifies new work processes and the improved utilization of human and material resources within the assigned area or related departments.

Monitors daily operations of a unit and actively assists, or provides direction to, subordinates as required. Investigates and solves basic problems that impact work processes and personnel within a unit or department. May perform, especially in staff or professional groups, ongoing operational tasks of organizational units.

May participate in department project teams.

Schedules human and material resources within a department or section in conjunction with near-term plans to ensure their availability; carries out operations within an established budget.

Assignments are expressed in the form of tasks; generally makes day-to-day decisions within established policies, procedures and guidelines in order to carry out the operations and processes selected at higher levels. Ensures that projects are completed on time following established procedures and schedules.  Erroneous decisions or recommendations or failure to achieve results might cause delays in program schedules and result in the allocation of more resources.

Promotes department goals by selecting, motivating, and training capable staff. Leads the activities of assigned staff by communicating and providing guidance towards achieving department objectives.

Frequently interacts on internal basis with subordinates and supervisors at equivalent level or one level higher.  Communication  normally involves specific phases of a project or operation.  External contacts are infrequent and involve routine matters, such as the exchange or presentation of factual information.

Requisition ID: 537540

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!