EMEA Product Manager, FARASTAR Platform & RM Capital Equipment (m/f/d)

Additional Locations: Spain-Madrid; France-Voisins le Bretonneux; Italy-Milan; Poland-Warsaw; United Kingdom-Hemel Hempstead

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.

Boston Scientific transforms lives through innovative medical solutions that improve the health of more than 30 million patients around the world each year. 

About The Role

The core objective of this role is to lead EMEA product management and commercial readiness activities for the FARASTAR platform within the broader Rhythm Management capital equipment ecosystem. This includes FARASTAR generators, hardware and software upgrades, accessories, product lifecycle management, launch readiness, installed base strategy, technical compatibility, field feedback, inventory inputs, and cross-functional coordination across Marketing, Sales, Supply Chain, CETS, Quality, Regulatory, Global Marketing, R&D, Finance and Country teams.

This is a highly strategic and operationally critical position in the EMEA Rhythm Management Marketing organization. FARASTAR is no longer a stand-alone console: it is a system-critical platform enabling the FARAPULSE ecosystem and increasingly connected to OPAL, FARAVIEW, FARAPOINT, FARAFLEX, software upgrades, service contracts, field actions and future hardware releases.

The successful candidate will bring structure, ownership and execution discipline to a fast-evolving capital equipment portfolio with multiple interdependent launches and operational workstreams. The role will be accountable for translating complex technical, clinical, regulatory, supply, service and commercial requirements into clear EMEA product strategies, practical country guidance and executable launch plans.

This role will work very closely with the EMEA Capital Equipment and Service Leader, ensuring strong alignment between product strategy, capital equipment readiness, service considerations, installed base needs and country execution. The candidate will partner with the Capital Equipment and Service organization, but will not own the operational execution of capital commercial processes, CETS execution, logistics, service contract operations or deal approval workflows.

This role is especially important as EMEA prepares for several interconnected capital and software evolutions, including FARASTAR software upgrades, foot pedal / interconnection box readiness, TxM, cart updates, future hardware generations and related commercial strategies.

In This Role, You Will Be Responsible For

Product & RM Capital Equipment Management

Lead EMEA product management for FARASTAR and related Rhythm Management capital equipment, including generators, modules, accessories, software upgrades, hardware upgrades, service-related product dependencies and capital equipment lifecycle considerations.

Own the EMEA product roadmap translation for upcoming FARASTAR and RM capital-related releases, including hardware / software transitions, field upgrades, accessories, compatibility requirements and customer-facing implications.

Maintain a clear view of product availability, installed base status, technical compatibility across generations, software versions, account readiness and upgrade requirements.

Act as the EMEA marketing owner for FARASTAR capital equipment lifecycle management, including new installs, swaps, relabeling needs, IFU readiness, field upgrades, replacement planning and transition from older configurations.

Partner with Global Marketing, R&D, CETS and Quality to ensure EMEA product requirements, field needs and customer feedback are understood and incorporated into product development, launch planning and post-launch support.

Launch Readiness & Product Commercialization

Develop and execute EMEA launch strategies for FARASTAR-related hardware and software releases, including launch sequencing, LMR planning, market prioritization, country readiness, sales enablement and customer-facing materials.

Build product launch recommendations for capital upgrades, including which customer segments should be prioritized, which upgrades should be linked to broader portfolio strategy, and where product messaging must be aligned across FARASTAR, OPAL, FARAVIEW, FARAPOINT and FARAFLEX.

Coordinate launch packages, sales tools, FAQs, technical specifications, opportunity guidance, product positioning, training materials and country execution guidance.

Work closely with country marketing, sales, pricing, tender and commercial excellence teams to ensure capital equipment strategies are practical, compliant and commercially sound.

Support tender responses and technical specification documents where FARASTAR, OPAL, FARAVIEW, FARAPOINT, FARAFLEX or other RM capital dependencies are involved.

Lead the product readiness workstream for hardware and software launches where multiple dependencies need to be aligned, such as product availability, software status, customer readiness, country guidance, sales training and communication plans.

Inventory, Demand & Supply Coordination

Own EMEA marketing inputs for FARASTAR capital equipment, accessories, upgrades, spare parts, IFUs and related launch requirements.

Partner with Supply Chain, CETS and the Capital Equipment and Service organization to improve visibility into future demand for new installs, swaps, upgrades, accessories and replacement parts.

Monitor inventory risks, backorders, allocation holds, safety stock needs, MDR / regulatory transitions, geographical expansion requirements and country-level availability constraints.

Define and maintain clear product allocation and release logic for capital equipment and accessories in partnership with Supply Chain, Global Marketing, CETS and country teams.

Support console install forecasting, service planning and technical compatibility tracking across software and hardware generations.

Field Feedback, Complaint Trends & Quality Support

Act as the EMEA marketing interface for FARASTAR-related quality topics, field feedback, complaint trends and customer-impacting technical issues.

Partner with Quality, Regulatory, Field Clinical, CETS and country teams to ensure timely, accurate and compliant product communication, IFU updates, field correction support and related actions.

Help identify field trends early, including complaint patterns, failure modes, upgrade issues, replacement part constraints and recurring technical escalations.

Support urgent resolution of capital equipment issues where product availability, customer continuity, launch execution or commercial readiness may be impacted.

Ensure strong awareness and compliance with applicable quality and regulatory requirements, and champion a quality-first mindset across all launch, communication and execution activities.

Pipeline Preparation & Future Portfolio Readiness

Build forward-looking readiness plans for the RM capital pipeline, including upcoming FARASTAR hardware, TxM, ICB, foot pedal, software upgrades, carts, OPAL dependencies and future platform evolution.

Track launch interdependencies across products, software, accessories, commercial models, service requirements, regulatory readiness and country execution.

Prepare EMEA teams for future product releases by defining what is coming, when, what depends on what, what needs to be done by whom, and how countries should prepare.

Ensure EMEA leadership has clear visibility of capital equipment risks, operational bottlenecks, launch trade-offs and resource needs.

Cross-Functional Leadership & Stakeholder Management

Build strong relationships with country marketing teams, sales leadership, CETS, Supply Chain, Quality, Regulatory, Global Marketing, R&D, Finance, Pricing, Commercial Excellence, Customer Care and the Capital Equipment and Service organization.

Act as the central EMEA product management point of coordination for FARASTAR and RM capital equipment topics, ensuring teams have one clear source of truth for product priorities, timelines, dependencies and required actions.

Lead cross-functional forums where decisions are needed on product strategy, rollout sequencing, customer readiness, launch risks or resource trade-offs.

Translate technical and clinical complexity into clear business messages for sales teams, country leadership and EMEA leadership.

What Are We Looking For In You

• Business, Marketing, Engineering, Biomedical Engineering, Healthcare or related degree.
• 5+ years’ experience in product management, clinical support, capital equipment management, downstream marketing, commercial execution, project management or equivalent role.
• Experience in medical devices is required; experience in Rhythm Management, Electrophysiology, capital equipment, service models, software-enabled platforms or complex procedural technologies is strongly preferred.
• Proven experience working with clinical support teams and field-facing organizations.
• Proven experience managing or supporting capital equipment portfolios, including installed base management, upgrades, accessories, service dependencies, launch readiness and product lifecycle planning.
• Strong ability to manage technically complex products with multiple dependencies across hardware, software, accessories, service, quality, regulatory and commercial workstreams.
• Demonstrated ability to translate technical and operational complexity into simple, actionable commercial and country-ready plans.
• Strong project management skills, with the ability to drive execution across multiple countries and functions without direct authority.
• Strong business acumen, including understanding of capital equipment models, installed base management, service contracts, inventory, depreciation, pricing, tender dynamics and launch trade-offs.
• Excellent analytical skills and ability to work with forecasts, installed base data, inventory reports, launch trackers and country readiness dashboards.
• Strong communication skills, with the ability to create clear sales guidance, leadership updates, launch materials and customer-facing support documents.
• High level of ownership, resilience and comfort operating in ambiguity.
• Strong quality and compliance mindset.
• Ability to build trust quickly with technical, clinical, commercial and country stakeholders.
• Proficient in written and spoken English.
• Based in or close to one of the following locations: Düsseldorf, Voisins-le-Bretonneux, Hemel Hempstead, Milan or Madrid.

Critical Capabilities For Success

• System thinker: understands that FARASTAR, OPAL, FARAVIEW, FARAPOINT, FARAFLEX, software upgrades, accessories and service models are interconnected across the RM capital ecosystem.
• Clinically credible: able to work effectively with clinical support teams, field teams and customers in technically complex procedural environments.
• Capital equipment fluent: understands installed base management, upgrades, service dependencies, accessories, compatibility, field readiness and product lifecycle needs.
• Execution driver: able to convert complex launch dependencies into country-ready action plans.
• Commercially sharp: understands when capital should be sold, bundled, upgraded, delayed, prioritized or linked to disposable strategy, while partnering with the Capital Equipment and Service organization on execution.
• Technically credible: comfortable discussing hardware generations, software versions, compatibility, field upgrades, IFUs, service needs and complaint trends.
• Operationally disciplined: able to manage inventory inputs, backorders, swaps, installs, readiness trackers and cross-functional follow-up.
• Quality-minded: able to support field actions, complaints and regulatory commitments without compromising compliance or patient safety.
• Influential collaborator: can align Marketing, Sales, CETS, Supply Chain, Quality, Regulatory, Global and country teams around one product execution plan.

Requisition ID: 630004

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

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