Quality Supervisor (Post Market )

Additional Locations:  N/A

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At our company, we value diversity and believe it is our greatest strength. We are committed to empowering women, supporting the LGBTQ+ community, and creating opportunities for individuals with disabilities. Our belief is that your diversity enriches our work environment. As an equal opportunity employer, we wholeheartedly welcome applications from all qualified candidates, regardless of their background. Additionally, we have a Gender Equality Policy that reflects our commitment to fairness and equality in the workplace.

Hybrid Roles: 

Boston Scientific's hybrid workplace includes Working from Home and onsite. You will have the opportunity to discuss details in the interview. 

About the role: 

The Heredia PMS Supervisor will lead a team of Quality Engineers within the Electrophysiology (EP) Quality organization, with primary responsibility for the execution of Post Market Surveillance Plans (PMSP), Periodic Safety Update Reports (PSUR), and Market Experience Reports (MER). 

This role is responsible for the day-to-day leadership, development, and support of the team, helping create an environment where people feel connected, motivated, and empowered to do their best work. The supervisor will also serve as a key partner across functions, working closely with Clinical Evaluation & Risk Management (CERM), Regulatory, R&D, and Design Quality Assurance to strengthen product quality, support compliance, and drive continuous improvement. 

Based in Heredia, Costa Rica, this position plays an important role in supporting a collaborative, inclusive, and high-performing culture while contributing to global quality priorities. 

Key Responsibilities: 

• Lead, coach, and develop a high-performing team, supporting employees in achieving both individual and organizational goals. 

• Foster an inclusive, collaborative, and people-centered team environment where individuals feel valued, engaged, and encouraged to grow. 

• Provide clear direction, training, and ongoing support to help the team execute quality deliverables with excellence and consistency.  

• Author and approve PMS documentation when needed to remain compliant to cadence. 

• Drive quality-related projects and initiatives, ensuring alignment with business priorities and applicable regulatory requirements. 

• Partner effectively with cross-functional teams to build strong working relationships and support shared objectives. 

• Monitor compliance with BSC policies, procedures, and quality requirements, ensuring the team has the resources needed to be successful. 

• Plan staffing, priorities, and workload distribution to support business needs and maintain team effectiveness. 

• Support talent development and recruitment efforts to continue building a strong and capable CIS team. 

• Promote a culture of continuous improvement, accountability, and open communication. 

Qualifications: 

• Bachelor’s degree in Engineering or a related field 

• 3+ years of experience in Quality Assurance, Product Quality, or a related field 

• Strong interpersonal skills for building dynamic relationships and fostering a positive, engaging team environment 

• Strong attention to detail and commitment to high-quality work 

• Excellent problem-solving, communication, and organizational skills 

• Ability to work effectively across functions and navigate a global, collaborative environment 

Preferred Skills: 

• Previous supervisory or people leadership experience 

• Knowledge of quality systems and regulations within the medical device industry 

• Familiarity with Electrophysiology products 

• Familiarity with BSC Post Market Surveillance documentation, including PMSP, PSUR, and MER 

• Experience working in a fast-paced, cross-functional environment 

Requisition ID: 621626

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

Benefits • Life-Work Integration • Community • Career Growth

At Boston Scientific, you will find a collaborative culture driven by a passion for innovation that keeps us connected on the most essential level. With determination, imagination, and a deep caring for human life, we’re solving some of the most important healthcare industry challenges. Together, we’re one global team committed to making a difference in people’s lives around the world. This is a place where you can find a career with meaningful purpose—improving lives through your life’s work.