Analyst, PTP

Additional Locations:  N/A

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.

About the role: 
Provides support to APAC GBS team to ensure services are integrated to meet businesses expectation. Meanwhile, handle day to day transactions with business finance team for issue resolution. Liase with the Global Center Disbursement Services and PO Management, and Helpdesk teams to resolve regional PO and Supplier Enablement escalations. Provide customer service support to regional end users regarding PO and Supplier Enablement and Helpdesk escalations. Support overall Procure to Pay strategies while implementing sustainable cost reduction & service improvements. Facilitate communication between regional end users, suppliers and global center to resolve order processing and customer issues.

Location: Gurugram, India

Key Responsibilities: 

• Regional point person for escalation between end users and the global center team related to supplier enablement activities, including order collaboration, PO confirmation and invoice automation (electronic invoicing, PO flipping, etc.)
• Resolve escalated issues with PO requests.
• Regional point person for escalated help desk queries that are non_technical in nature
• Manage regional supplier enablement requests.
• Partner with Change Management team to develop communication strategies to both internal and external stakeholders for the region to drive and maintain engagement momentum.
• Support implementation of the Ariba PtP, including future state process design, requirements development and implementation.
• Communicate supplier network portal connectivity information to supplier.
• Support the development of training requirements and train suppliers in the enablement process.
• Train supplier on supplier network portal tools, required formats and technical settings.
• Inform Supplier on supplier network portal and Invoicing Responsibilities
• Resolve supplier objections or facilitate policy exception for supplier.
• Develop and manage KPIs as well as report on progress to attaining supplier enablement goals.
• Ability to analyze data, make recommendations to Manager to develop solutions

Your Experience 

• University Degree in accountancy or equivalent
• 5 years' experience in similar roles.
• Experience in using Ariba’s PTP module and the supplier enablement process desirable but not required
• Analytics and problem-solving experience
• Experience with Microsoft Office applications including Excel and PowerPoint
• Knowledge of SAP desirable but not required
• Strong interpersonal skills
• Customer service orientation
• Strong written and verbal communication skills
• Comfortable with frequent change and ambiguity in a matrix organization
• Analytical decision making; problem solver

Requisition ID: 598011

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!