Therapy Representative, Structural Heart Sweden

Purpose and Passion • Comprehensive Benefits • Life-Work Integration • Community • Career Growth

At Boston Scientific, you will find a collaborative culture driven by a passion for innovation that keeps us connected on the most essential level. With determination, imagination and a deep caring for human life, we’re solving some of the most important healthcare industry challenges. Together, we’re one global team committed to making a difference in people’s lives around the world. This is a place where you can find a career with meaningful purpose—improving lives through your life’s work.

Purpose Statement:

Therapy Representative provides field/remote clinical, technical & educational support to assigned accounts at a Territory, Regional, National or EMEA level. Work is driven by Customer demand and planned coverage of business. The primary focus is with case support but using clinical expertise to influence Customer usage of the full portfolio.

Key Responsibilities:

• Provides field/ remote clinical support in the areas of supporting case coverage, basic troubleshooting, programming, and patient follow-up for company products.
• Attend cases face to face/ remotely with our customer and advise physicians on clinical attributes / techniques associated with our products.
• Customer coverage planned on customer needs and planned business coverage
• Respond to customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel to develop optimal solutions
• Ensure timely collection, reporting of all required medical documentation pertaining to our procedural device operation.
• Supports team to achieve projected sales goals and increase sales revenues. ​
• Develops deep understanding on the workflows and specificities of each hospital & business relationships with hospital personnel (e.g., through informal conversation, meetings, participation in conferences) to make new contacts in other departments within hospital and to identify key decision makers in order to facilitate future sales.

• Responds to complex customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical, research, marketing, technical support) to develop optimal solutions.

• Records customer information and activities in company’s CRM system: use the system as an alignment tool with other commercial roles.
• Provides education support on product usage and customer training. ​

Skills and Experience Required:

• Industry or Hospital based experience
• Experience in one or more of the following areas: TAVI, TEVA, Rhythmia, CT Scanning/ Imaging or Valves
• Experience of case management
• Sales would be an advantage, but not essential

As a global medical technology leader for more than 35 years, our mission at Boston Scientific (NYSE: BSX) is to transform lives through innovative medical solutions that improve the health of patients. If you’re looking to truly make a difference to people both around the world and around the corner, there’s no better place to make it happen. If you are interested then discover our career opportunities at bostonscientific.com/careers.

Interested?

Please apply online with your CV and supporting documents at: http://jobs.bostonscientific.com.