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Field Clinical Specialist CRM - Dublin Ireland Job

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Date: Nov 6, 2021

Location: Hemel Hempstead, HRT, United Kingdom

Company: Boston Scientific


Field Clinical Specialist CRM - Dublin Ireland


Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - Caring - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.




Role Purpose:


Promote company products (CRM) through education of current & potential customers and implant within a defined region by providing clinical education for variety of issues.Responsible for the day-to-day field execution and management of Boston Scientific clinical trials at selected clinical trial centers.


Key Responsibilities:


  • Commercial Support:Under general supervision, serve as primary resource for clinical support consisting of tackling variety of issues relating to troubleshooting, programming, and patient follow-up for company products.
  • Educate customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using appropriate formats and platforms (e.g., slides,  manuals) to keep all customers abreast of the latest BSC products.
  • Attend unit implants in the labs and operation rooms of hospital accounts and perform patient follow-up to assure customer and patient success with the implanted products.
  • Team up with Sales Rep to meet existing and potential clients (e.g., physicians, physician office groups at hospitals) to identify their clinical needs, goals, and constraints related to patient care and to discuss and demonstrate how company products can help them to achieve their goals.
  • Keep on developing business relationships with hospital personnel (e.g., through casual conversation, meetings, participation in conferences).
  • Respond to customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical, research, marketing, technical support) to develop optimal solutions.
  • Clinical Trial Support:Managing and providing technical support for clinical trial activity within assigned territory by supporting the site authorization process and study procedures as defined in the clinical investigational plan.
  • Providing intial and continuous training, education and support for clinical center personnel on clinical trial protocol, clinical process, products and features under investigation, and procedures involving those products and features.


What we are looking for:

  • A background in Physiology or Biomedical Science or similar.
  • Experience in at least one of the following: EP (Electrophysiology), Rhythm Management, Cardiac Rhythm Management, Rhythmia, Pacing, Singleshot Ablation Technology and/or Polar X.
  • Experience of supporting and/or training others - Education qualification IBHRE or BHRS would be desireable but not essential.
  • Experience in a Cathlab or Theatre desirable.
  • Experience of supporting case management.
  • Commercial awareness experience (desirable, but not essential).
  • Good communication and interpersonal skills.
  • Have a willingness to learn, good time management skills and be organised.
  • Be willing to travel midweek, with the possibility of a staying away from home.
  • Ideal candidates will be based in or around Dublin, we will consider a short commute from the centre.




Requisition ID: 507998


As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.


So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

Job Segment: Clinic, Medical, Physiology, Clinical Research, Patient Care, Healthcare