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Field Clinical Specialist SCS Neuromodulation - South West UK Job

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Date: Nov 25, 2021

Location: Hemel Hempstead, HRT, United Kingdom

Company: Boston Scientific

Field Clinical Specialist SCS Neuromodulation - South West UK


Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - Caring - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.



Purpose Statement:


Promote Boston Scientific Neuromodulation through technical support and training/education of Spinal Cord Stimulation (SCS) products at current and potential customer accounts within the North of the United Kingdom.. Responsible for the day-to-day field execution and management of Boston Scientific clinical trials at selected clinical trial centres.


The focus of the role will be supporting SCS implants during which they will be a performing testing intraoperatively / post operatively with the patient awake / asleep. The role requires the FCS to attend and provide technical support to SCS nurses and pain consultants/neurosurgeons, including training sessions for those not familiar with the products. Routine trouble shooting is required in person but also over the phone. The role will also include help with training and education with workshops and new product launches.


Key Responsibilities:


  • Commercial Support:  Under general supervision, serve as primary resource for clinical support consisting of tackling variety of issues relating to troubleshooting, programming, and patient follow-up for company products.
  • Educate customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using appropriate formats and platforms (e.g., slides,  manuals) to keep all customers abreast of the latest BSC products.
  • Attend unit implants in the labs and operation rooms of hospital accounts and perform patient follow-up to assure customer and patient success with the implanted products.
  • Team up with Sales Rep to meet existing and potential clients (e.g., physicians, physician office groups at hospitals) to identify their clinical needs, goals, and constraints related to patient care and to discuss and demonstrate how company products can help them to achieve their goals.
  • Keep on developing business relationships with hospital personnel (e.g., through casual conversation, meetings, participation in conferences).
  • Respond to customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical, research, marketing, technical support) to develop optimal solutions.
  • Clinical Trial Support: Managing and providing technical support for clinical trial activity within assigned territory by supporting the site authorization process and study procedures as defined in the clinical investigational plan.
  • Providing initial and continuous training, education and support for clinical centre personnel on clinical trial protocol, clinical process, products and features under investigation, and procedures involving those products and features.


Skills and experience required:

  • Previous medical device experience is preferable, but not essential.
  • We will consider a Nursing background or industry placement experience from University (Graduate).
  • Be procedure and patient focused.
  • Be comfortable with working calmly in operating theatre environments and able to communicate with hospital staff.
  • Have a high level of technical acumen/ technically savvy.
  • Have exceptional communication skills with internal and external customers.
  • Previous experience with training/educating other is ideal, highly technical products would be beneficial.
  • Preferably located in the South West of the UK and willing to travel to Oxford and Southampton.
  • Be flexible with travelling during the course of the week.




Requisition ID: 510987


As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.


So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

Job Segment: Clinic, Medical Technologist, Neurology, Medical, Patient Care, Healthcare