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Field Service Engineer Job

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Date: Jun 24, 2019

Location: Hemel Hempstead, HRT, GB

Company: Boston Scientific

This role requires readiness to travel around the UK and Europe and high flexibility (average of 80% of time on field). The ideal location of residency would be central England for ease of travel

 

Purpose

 

  • Providing on site technical support to BSC customers, reporting to his/her supervisor. Performs his/her function based in the local Distribution Center or working from local BSC office. Assures that all activities are performed according to the applicable procedures. Providing the required service to all customers who use Instruments provided or sold by BSC.

 

Responsibilities

  • Repair, maintenance and installation of medical capital equipment in the clinical environment
  • Performing technical troubleshooting for all product lines of Boston Scientific Capital Equipment
  • Development and maintenance of customer relations
  • Info sharing/exchange with all relevant internal and external stakeholders, in particular sales and technical services
  • maintaining adequate service documentation and records to support traceability
  • maintaining adequate product competence (skills & knowledge) and actively attending all required trainings at our EU Training Center in Kerkrade
  • maintain provided service tools and materials in operational state
  • working in conformance with the Boston Scientific corporate guidelines, processes and procedures

 

Profile:

  • Successfully completed studies in electrical engineering, medical engineering or similar relevant education
  • 10 year experience as field service engineer, preferably in medical companies (not mandatory)
  • Strong customer orientation
  • Readiness to travel around Europe and high flexibility ( average of 80% of time on field)
  • Good English skills, additional foreign language would be a plus
  • able to work in a multi-functional and multicultural environment

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