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IO&E Medical Operations Specialist

Boston Scientific's hybrid workplace includes remote and onsite roles. By applying to this position, you will have the opportunity to discuss your preferred working location with your Talent Acquisition Specialist.

Remote Eligible:  Remote in Country
Onsite Location(s): 

Hemel Hempstead, HRT, GB

Boston Scientific transforms lives through innovative medical solutions that improve the health of more than 30 million patients around the world each year. 

We’re at the forefront of the medical device industry – leading, evolving it to address unmet and emerging needs in healthcare. 
Our culture powers our performance and we turn our shared vision into value with the contribution of our 36.000 colleagues around the world. 


IO&E Medical Operations Specialist 


Purpose Statement


As the Medical Operations Specialist, you would support the EMEA IO&E Medical Affairs and Education team to deliver on projects. The IO&E Medical Operations Specialist will work closely with the EMEA Medical Affairs/Medical Education Managers (MAMs), Medical Director and the country Medical Advisors. The role will require a high level of collaboration across different franchises, divisions, functions and countries, with a key focus on adherence to Boston Scientific Policies and Procedures to ensure compliance with Industry Regulations, including but not limited to the MedTech Europe Code of Ethical Business Practice. The key objectives of this role are to support in the planning, execution and follow up of all EMEA medical related activities in line with the annual plan and other activities required by the organization, together with supporting the EMEA Investigator Sponsored Research program as required.


Key Responsibilities


As a key member of the Global Medical Operations and Education Team, the Medical Operations Specialist will also be looking to drive efficiencies, and continually improve process, systems and solutions to meet business needs.


  • Work collaboratively with the MAMs and wider medical team to deliver on all medical related activities including symposiums, conference meetings and education, advisory boards, medical education events and KOL engagements 
  • Lead the compliance activities (raising internal request forms, cross border request forms as appropriate) in a timely manner for every Medical Affairs activity
  • Lead the logistics for all online and face to face internal and external activities; Zoom and Teams meetings, agendas, flights, hotels, catering and affiliated bookings
  • Manage events within event planning software
  • Provide onsite support at Medical Affairs and Education events across EMEA region
  • Liaise with congress meeting organisers on symposia logistics, manage physician-based logistics
  • Point of contact for materials approval systems for non-promotional materials 
  • Assist with collecting KPIs for the medical team for reporting to multiple stakeholders
  • Lead on contracting with Healthcare Professionals and Healthcare Organisations for consultancy, proctoring and preceptorship activities insuring close collaboration with countries, compliance and legal.
  • Manage and maintain contract database with country assistants
  • Manage and maintain EMEA Medical team SharePoint site as an information sharing tool
  • Create, manage, and maintain KOL & rising star profiling database 
  • Execute on vendor management and invoice payments and manage EMEA Medical Affairs budget, in collaboration with IO&E Medical Project Management Specialist
  • Manage and execute vendor and invoice migration activities into new payment systems in close collaboration with Business Support partners
  • Contribute to the planning and execution of content creation for an IO&E online Educare offering  
  • Identify, implement, and contribute to any process improvement tactics 
  • Conduct post-event evaluation of content, faculty and business impact 
  • Foster positive relationships with KOLs encouraging and maintaining cross-functional positive collaboration 
  • Partner with local, European and global BSC colleagues to ensure the medical team provide continual compliant and updated material 
  • Provide support to EMEA Investigator Sponsored Research program where appropriate e.g. invoice payments, product supply and management of contracting
  • Responsible for liaising with Legal, Compliance functions to ensure follow through with policies, procedures, trainings, and audit support as needed


Education and Experience


  • Minimum of 4 years experience in a similar role 
  • Ideal experience working within the Medical Device or Pharmaceutical Industry
  • Highly competent in Microsoft 365 programmes and other communication software
  • Proven strong planning and organizational skills and the ability to work effectively and efficiently with competing projects and deadlines
  • Event planning experience 
  • Experience in liaising with multiple stakeholders of varying influence 


What we can offer to you:


  • Working in an international environment
  • Attractive benefits package
  • Career Development
  • Fast Growing and innovative environment
  • A team-oriented company culture
  • International opportunities 
  • Excellent training/development programmes
  • Company with a purposeful mission


Learn more about our benefits here => EMEA

-    #LI-Remote 


We, Boston Scientific, are an equal employment opportunity employer. We do not and will not make any personnel decisions (like recruiting, hiring, job assignments, and promotions) based on a person’s age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.


Requisition ID: 554848


As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.


So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

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