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IT Support Specialist - Onsite

Boston Scientific's hybrid workplace includes remote and onsite roles. By applying to this position, you will have the opportunity to discuss your preferred working location with your Talent Acquisition Specialist.

Remote Eligible:  Onsite
Onsite Location(s): 

Hemel Hempstead, HRT, GB

Boston Scientific transforms lives through innovative medical solutions that improve the health of more than 30 million patients around the world each year. 

We’re at the forefront of the medical device industry – leading, evolving it to address unmet and emerging needs in healthcare. 
Our culture powers our performance and we turn our shared vision into value with the contribution of our 36.000 colleagues around the world. 

As the world's leading medical technology company, Boston Scientific has been working to improve patients' lives for more than 40 years. Every day, we address the most important challenges in the healthcare industry with innovative products, a culture of collaboration and a deep passion for improving human life - this makes a career at Boston Scientific more than just a job. If you want to be a part of it and follow your calling, then we should get to know each other.
For our IT division, we are looking for a person in our UK office in Hemel Hempstead Office as soon as possible! 

IT & Systems Administrator - onsite - Hemel Hempstead 

Your responsibilities

As a Local-IT you are responsible for the analysis and resolution of all IT (support) issues in the UK main office and the remote office in the NORDIC region. This also includes supporting our sales team and home workers remotely with any IT troubles they may encounter.
You will support the standard built computer image containing BSC approved software, log service requests and handle break/fix where and when needed. We also want you to take care of mobile phones, iPads and keep track of IT assets in our asset management system. 
We also expect you to be able to support large meetings with our internal customers as well as external clients from a technology point of view. The AV-equipment needs to be checked, supported and be in perfect condition at all times. 
Being able to teach your customers how to use the IT equipment in general is a big plus


What are we looking for in you?


  • Bachelors degree in IT, big data or equivalent - preferable but not essential
  • 2+ years work experience supporting end users in a corporate- and remote environment
  • Proactive, creative problem solving mindset, result oriented and a true team player
  • Customer focused and no 8:00 to 17:00 mentality
  • Availability to travel abroad on occasion
  • Excellent Windows 10 knowledge
  • Excellent Office 365 and Outlook knowledge in a corporate environment
  • Excellent communication skills (training, presentations, learning)
  • Excellent problem resolution and analytical skills
  • Extensive experience in (remote) troubleshooting
  • Experience in supporting (large) meeting rooms setup and use of AV-technology like, Zoom, Webex, Teams, etc. 
  • Good Project Management and Time Management skills
  • Good knowledge of TCP/IP and LAN/WAN technology knowledge

What we can offer to you:


  • Working in an international environment
  • Attractive benefits package
  • Inspirational colleagues & culture 


In addition to an exciting job in a company that has won several awards (including the Top 100 Innovators Award), highly innovative medical products and a respectful working environment in a dynamic team, we offer you a performance-related and attractive remuneration package, modern IT equipment and excellent opportunities for personal and professional development through an established talent management program in our organization. Above all, you have the opportunity to become part of a company culture in which everyone contributes to improving people's lives.

Do you want to be a part of Boston Scientific? 


Then do not hesitate to apply! 

Learn more about our benefits here EMEA

-    #LI-Onsite 


We, Boston Scientific, are an equal employment opportunity employer. We do not and will not make any personnel decisions (like recruiting, hiring, job assignments, and promotions) based on a person’s age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.



Requisition ID: 545527


As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.


So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

Job Segment: Medical Device, Network, Project Manager, Medical Technology, Healthcare, Technology

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