Analyst Sr, Dispute Resolution

Additional Locations:  N/A

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At our company, we value diversity and believe it is our greatest strength. We are committed to empowering women, supporting the LGBTQ+ community, and creating opportunities for individuals with disabilities. Our belief is that your diversity enriches our work environment. As an equal opportunity employer, we wholeheartedly welcome applications from all qualified candidates, regardless of their background. Additionally, we have a Gender Equality Policy that reflects our commitment to fairness and equality in the workplace.

About the role: Supports the Dispute, Cash Applications, and Collection team with customer inquiries and month end closing support. Responsible for determining the root cause for dispute/deductions, understanding the order to cash process end to end, and resolving issues that consists of unpaid invoices and deductions/short payments in a timely manner.

You're Responsibilities include:

• Organize, analyze, resolve disputed/deducted billing issues that impact the cash collection process, credit and rebill when necessary, effectively convey via verbal or written communication summary of root cause, conclusion and resolution of billing issues that are impacting the collection process.
• Independently set priorities, overcome challenges, and obstacles by taking responsibility to make decisions to drive goals/assignments to completion.
• Collects and analyzes large quantities of data to identify root causes.  Provide supporting data and leads initiatives to eliminate the root causes of disputes and deductions.
• Negotiates solutions, maintaining an assertive, yet professional manner; understands that there are different negotiation styles and adapts as the situation demands.
• Establish strong working relationships with both internal and external stakeholders, developing a strong understanding of the intricacies of large, complex customer organizations.
• Looks for continuous improvement opportunities and sets leading example for other team members.
• Support internal and external audits gathering data as needed.
• Adhere to all financial and internal controls.

What We’re Looking For:

• Bachelor's degree in: Accounting, Finance, Business Administration.
• English Level: 80% or above.
• Experience: 4-5 years.
• Or an equivalent combination of education and experience.
• Desired knowledge:  SAP, Get-Paid, Salesforce Service Cloud, Power BI.

Requisition ID: 602782

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

Benefits • Life-Work Integration • Community • Career Growth

At Boston Scientific, you will find a collaborative culture driven by a passion for innovation that keeps us connected on the most essential level. With determination, imagination, and a deep caring for human life, we’re solving some of the most important healthcare industry challenges. Together, we’re one global team committed to making a difference in people’s lives around the world. This is a place where you can find a career with meaningful purpose—improving lives through your life’s work.