IT Analyst (SAP Basis)

Additional Locations: Costa Rica-Heredia

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.

About the role

Boston Scientific is looking for a Mid-level SAP Basis person to support within an SAP Center of Excellence. The Consultant will be responsible for performing SAP Basis activities as including support of multiple SAP systems (S/4 HANA, GRC, GTS, SLT, BW/B4, ECC, CRM and various Interfaces/Bolt-on. This person will help coordinate between SAP run activities provided by 3rd party support and projects going on in the environment.

Your responsibilities include:

• Work closely with the run support team (internal and external) to assure a timely solution
• May work in multiple project activities simultaneously, working with internal and external cross-functional groups.
• Resolve technical issues including diagnosis of problem, recommendations for workarounds and defect correction.
• Analyze, design, construct, test, and implement system or application enhancements
• Create and maintain all required technical documentation per IS methodology and processes.
• Maintain collaborative working relationship with IS services (database, data center, servers, desktop, networking, security).
• Understand customer’s business implications and incorporate understanding into technical and process improvement recommendations.

Support roll-out and implementation of new business applications and functionality

• Adhere to project plans, tasks, and deliverables; identify dependencies and resource requirements.
• Appropriately communicate project status, escalate issues, and manage timelines and action items.
• Work closely with the SAP Run Team in the prioritization, testing, and deployment of system change requests and/or providing support.
• Perform installations and upgrades and provide on-going maintenance on various SAP systems.

• Collaboratively perform across different work work groups and divisions towards the achievement of organizational goals 

• Foster a diverse workplace that enables all participants to contribute to their full potential in pursuit of organizational objectives
• Monitor and ensure compliance with company policies and procedures (e.g. federal/country and regulatory requirements)

Required Qualifications:

• 3+years’ experience in SAP Basis on multiple SAP Environments (Linux, Unix, Windows)
• 3+years’ experience in SAP Basis on multiple SAP Products (ECC, S4HANA, GTS, SLT, B4, BODS & GRC) and HANA Database.
• 2+ years’ experience managing small to medium system development projects
• Proficient in the administration and maintenance of multiple SAP systems and expertise in system landscape design
• Strong SAP Basis skills including installation, upgrade, patching, backup/restore, and Basis troubleshooting (ABAP & J2EE stacks)
• SAP Basis Administration including system refreshes and SAP HANA Administration
• Ability to configure various tools and features in Solution Manager including Diagnostics, EWA, Interactive Reporting, and System Monitoring
• Previous functional or technical SAP background preferred
• Experience implementing technical integrations of global 3rd party applications (like VERTEX, RIGHTFAX, EAI , EDI, etc. and other applications as needed) with SAP
• Ability to maintain strong and effective working relationships with SAP Application owners, IT Infrastructure team and OS/Network Team
• Ability to identify and implement process improvement opportunities
• Strong verbal and written communication skills
• Self-starter with strong, proactive work ethic
• Exceptional organizational & time management skills
• Supply Chain, Planning, and/or Distribution beneficial
• Experience with Medical Device or Life Sciences beneficial

Requisition ID: 602659

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

Benefits • Life-Work Integration • Community • Career Growth

At Boston Scientific, you will find a collaborative culture driven by a passion for innovation that keeps us connected on the most essential level. With determination, imagination, and a deep caring for human life, we’re solving some of the most important healthcare industry challenges. Together, we’re one global team committed to making a difference in people’s lives around the world. This is a place where you can find a career with meaningful purpose—improving lives through your life’s work.