Payroll Systems Operations Manager

Additional Locations: Costa Rica-Heredia

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At our company, we value diversity and believe it is our greatest strength. We are committed to empowering women, supporting the LGBTQ+ community, and creating opportunities for individuals with disabilities. Our belief is that your diversity enriches our work environment. As an equal opportunity employer, we wholeheartedly welcome applications from all qualified candidates, regardless of their background. Additionally, we have a Gender Equality Policy that reflects our commitment to fairness and equality in the workplace.

Hybrid Roles:

Boston Scientific's hybrid workplace includes WFH and onsite. You will have the opportunity to discuss details in the interview.

About the role:

The Payroll Systems Operations Manager will provide management and guidance to a team of professional employees, occasionally overseeing subordinate managers. This role is accountable for the performance and results of the payroll systems team, ensuring alignment with business objectives, and adapting plans and resources as necessary. The Payroll Systems Operations Manager will have input into budgeting and will make decisions guided by policies, procedures, and departmental plans.

This manager will be responsible for supporting payroll system changes, working collaboratively with technical teams through system change lifecycle and collaborating with payroll functional teams on optimizing payroll system capabilities.

Your Responsibilities Include:

• Manage and guide a team of experienced payroll systems professionals, occasionally overseeing subordinate managers.
• Ensure the performance and results of the payroll systems align with business objectives.
• Adapt unit plans, set priorities, and allocate resources to meet business plan objectives.
• Provide input into budgeting processes.
• Make decisions and solve problems guided by policies, procedures, and departmental plans, with guidance from senior management.
• Apply thorough practical knowledge of payroll system theories, principles, and systems, with a general understanding of related job functions.
• Monitor business trends and market developments in the payroll systems field to achieve unit objectives.
• Identify and resolve functional, technical, operational, and organizational problems based on existing policies and procedures.
• Consider multiple sources of information to proactively identify the best course of action for the team.
• Adapt plans and processes to meet business, operational, service, and project challenges, reprioritizing objectives and milestones as required.
• Recommend operating policies and establish procedures and approaches for the team.
• Identify and drive business, product, service, and process improvements.
• Make decisions that impact the finances, results, effectiveness, and level of service provided by the team.
• Guide the team using policies, resource requirements, budgets, and team plans to achieve service, quality, and timeliness objectives.
• Influence others internally and externally to build collaborative relationships and achieve goals.
• Participate in briefings and technical meetings concerning specific projects, operations, and schedules.
• Operate with a high level of discretion to gain cooperation from others.
• Works in conjunction with the Global Process Stewards to develop and operate any applicable reporting and analytics to measure the efficacy and efficiency of their process

What we're looking for:

• Bachelor’s degree in IT, Business Administration, or related field
• 7 years of payroll or payroll system experience and 3 with experience in management or related roles.
• English Level: C1
• Proficiency in payroll software systems, specifically SAP/ ECP, SuccessFactors.
• Strong analytical skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively with cross-functional teams.
• Strong organizational and time management skills.
• Proactive approach to problem-solving and process improvement.
• Ability to handle confidential information with integrity.

Preferred Qualifications

• Familiarity with payroll systems such as SAP/ECP, ADP, Workday, or similar platforms.
• Knowledge of international payroll tax regulations is a plus.

Desirable requirements:

• Knowledge of the Portuguese language

Work Environment

The work environment is hybrid 3 days a week in Heredia.

Please submit Resume in English

Requisition ID: 604978

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

Benefits • Life-Work Integration • Community • Career Growth

At Boston Scientific, you will find a collaborative culture driven by a passion for innovation that keeps us connected on the most essential level. With determination, imagination, and a deep caring for human life, we’re solving some of the most important healthcare industry challenges. Together, we’re one global team committed to making a difference in people’s lives around the world. This is a place where you can find a career with meaningful purpose—improving lives through your life’s work.