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Sr. Employee Relations Representative

Work mode:  Hybrid
Onsite Location(s): 

Heredia, CR

Additional Locations:  N/A

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

 

At our company, we value diversity and believe it is our greatest strength. We are committed to empowering women, supporting the LGBTQ+ community, and creating opportunities for individuals with disabilities. Our belief is that your diversity enriches our work environment. As an equal opportunity employer, we wholeheartedly welcome applications from all qualified candidates, regardless of their background. Additionally, we have a Gender Equality Policy that reflects our commitment to fairness and equality in the workplace.

 

Hybrid Roles:

Boston Scientific's hybrid workplace includes onsite. You will have the opportunity to discuss details in the interview. 

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About the Role:

The Senior Employee Relations Representative role is a pivotal partner to our business and our employees in the LATAM region.

This Sr. Employee Relations Representative position provides a great opportunity to make a positive impact on the health, safety, and overall workplace experience for Boston Scientific employees.

This role consists of conducting confidential investigations involving conduct, discrimination, harassment, and retaliation in accordance with BSC policies, local laws, regulations, and requirements. This position also provides the opportunity to use consultative strategies while partnering with other peers and partners on escalations involving performance management, employee accommodations and sensitive employee situations. This position will support all functions in the LATAM region including Commercial Divisions, Global Operations, Global Functions and Global Supply Chain organizations.

 

Your responsibilities will include:

· Developing strategy and creating investigation plans prior to conducting, managing, and documenting investigations of varied complexity and scope to help support the employee experience as well as mitigate risk for the organization.

· Conduct thorough internal investigations to gather the facts of reported employee concerns to determine any policy violations.

· Assess the severity of determined company policy breaches, involve appropriate stakeholders and provide final recommendations based on policy and company precedent.

· Consult with cross functional peers on inquiries and escalated employee matters including Legal, HR Business Partners, and People Services on a variety of sensitive matters.

· Act as the subject matter expect on company policy and be able to educate and influence the recommendation when there is a determined policy violation.

· Analyze investigations data and provide trend information to appropriate parties as well as strategic actions to address the themes and trends within a business.

Other responsibilities:

Prepare clear, concise, and accurate investigative reports that summarize findings and provide recommendations for resolution. Present findings to management and other stakeholders as needed.

Maintain accurate and confidential records of all investigations and employee relations matters. Ensure documentation is complete, secure, and in compliance with legal and company requirements

Interpret and apply company policies, procedures, and practices to ensure consistent and fair handling of employee relations matters. Provide guidance and advice to managers and employees on policy-related issues.

Support the implementation of the HR operating model across the LATAM region in collaboration with ER colleagues and key stakeholders

Perform other duties as assigned

 

Required Qualifications:

· Bachelor’s degree in human resources, business, or a related field.

. Multi-lingual – business level Spanish and English

· 5+ years of progressive experience in human resources, with a focus on employee relations, performance management, and compliance

· 5+ years of experience managing and conducting full-cycle, complex internal employee investigations

· Ability to take initiative and work independently with minimal supervision

· Demonstrated organizational skills, with the ability to prioritize multiple tasks and manage deadlines effectively

· Effective collaboration skills with a proven history of working with a variety of internal stakeholders in a complex matrix environment.

· Ability to maintain confidentiality and handle sensitive information.

Other requirements:

· Ability to manage multiple tasks in a fast-paced and matrixed work environment

· Demonstrated excellent verbal and written communication skills.

· Demonstrated excellent interpersonal, teambuilding and customer service skills.

· Demonstrated ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.

· Strong analytical and problem-solving skills

 

Requisition ID: 597274

 

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

 

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

 

 

Benefits • Life-Work Integration • Community • Career Growth

At Boston Scientific, you will find a collaborative culture driven by a passion for innovation that keeps us connected on the most essential level. With determination, imagination, and a deep caring for human life, we’re solving some of the most important healthcare industry challenges. Together, we’re one global team committed to making a difference in people’s lives around the world. This is a place where you can find a career with meaningful purpose—improving lives through your life’s work.


Job Segment: Employee Relations, Compliance, Customer Service Representative, Supply Chain, Performance Management, Human Resources, Legal, Customer Service, Operations

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