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Coordinator II, Cust Billing

Boston Scientific's hybrid workplace includes remote and onsite roles. By applying to this position, you will have the opportunity to discuss your preferred working location with your Talent Acquisition Specialist.

Remote Eligible:  Onsite
Onsite Location(s): 

Houston, TX, US, 77001

Additional Location(s):  N/A

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.

About This Role:

The Reimbursement Specialist will work accounts receivable of insurance claims that are denied or underpaid.  The position requires extensive phone contact with insurance companies and initiating appeals or reconsiderations.  The reimbursement Specialist will identify payment obstacles and formulate possible solutions to achieve the maximum reimbursement.

Your Responsibilities will Include:

  • Follow-up of aging Accounts Receivable insurance claims.
  • Process claims that are denied through appeal or reprocessing procedures.
  • Understand and apply appropriate adjustment types.
  • Analyze underpayments and manage the appeals process.
  • Interpret Explanation of Benefits including allowed amounts, discounts, in/out-of network benefit levels, deductibles, coinsurances, and copays.
  • Process paper and electronic claims.
  • Apply ICD9 and CPT code knowledge when reviewing accounts for collections.
  • Apply Preventice Special Instructions for processing claims for carriers and practices.
  • Assist with patient insurance verification process as needed.
  • Apply patient payments to accounts, as needed.
  • Answer calls regarding insurance claims and benefits.
  • Maintain or exceed the daily goal for accounts worked.
  • Assist with mentoring and training new collectors, if the skill level is appropriate.

What We’re Looking For In You:
Minimum Qualifications

  • 2 Years with high school degree/equivalent, or
  • An equivalent combination of education/work experience
  • Sitting for extended periods of time will be required
  • Use of hands repetitively to type, handle and operate standard office equipment will be required
  • Employee will work under typical office conditions
  • All employees must pass a drug test, and must have valid proof of eligibility to work in the USA.

Preferred Qualifications

  • 3+ Years Prior Medical Collections Experience.
  • Knowledge of claims processing and adjustments
  • Knowledge of Medicare, Medicaid, and Commercial carriers
  • Excellent communication and organizational skills
  • Ability to calculate insurance benefits and write appeal letters (using templates)
  • Ability to read and understand Explanation of Benefits.
  • Knowledge of Out of Network (Non-participating provider) Collections
  • Insurance verification
  • Certification in assigned area preferred
  • Knowledge of Centricity
  • Basic Benefit Coordination
  • Knowledge of Medicaid or Medicare Claim Processing regulations


Requisition ID: 533575


As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.


So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!


At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion, equality, and opportunity for all. By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve. Boston Scientific is proud to be an equal opportunity and affirmative action employer.


Boston Scientific maintains a drug-free workplace. Pursuant to Va. Code § 2.2-4312 (2000), Boston Scientific is providing notification that the unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in the workplace and that violations will result in disciplinary action up to and including termination.


Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status.  Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment.  Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements.   As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Nearest Major Market: Houston

Job Segment: Accounts Receivable, Medicaid, Medicare, Finance, Healthcare

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