Business Process Improvement Lead

Additional Locations:  N/A

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.

Boston Scientific transforms lives through innovative medical solutions that improve the health of more than 30 million patients around the world each year. 
We’re at the forefront of the medical device industry – leading, evolving it to address unmet and emerging needs in healthcare. Our culture powers our performance and we turn our shared vision into value with the contribution of our 36.000 colleagues around the world. 

About the role:

The Business Process / Improvement Lead represents the CSET Customer Service Export Team) and will take responsibility for the delivery of small projects or workstreams within a larger project, various kind of cross functional projects (e.g., Value Improvement Projects, Acquisition-, Site Strategy projects.) and supports to improve the CSET Operations. 

Your responsibilities include: 

• Responsible for delivering and supporting various kind of projects. Ensuring planning, execution and finalization in line with deadlines, budget and company standards & methodologies. 
• Works with the co-sourcing partners to plan projects, draft project reports and conduct the fieldwork, which includes interviews, process flow determination, critical analysis of activities as value added/non-value added, financial analysis, system data analysis and transaction testing. 
• Tracks project status and deliverables and regularly reports out to management. 
• Provision of basic guidance to others regarding the Project Management processes and the operation of the project management systems / tools / methods. 
• Ensure the implementation of company management processes is effective and efficient. 
• Drives solutions to diverse business and/or process improvements of high complexity. 
• Be the one to go to for more complex Customer Service Export Team (CSET) related operational enquiries.
• Coordinates with cross functional stakeholders within the Distributor Business.

What are we looking for: 

• Education level: HBO or relevant work experience 
• Experience of working in a variety of project roles in projects of limited complexity with personal accountability for Quality, Time, Cost and Performance elements
• Strong Leadership/ team management skills 
• Excellent Strong administrative skills 
• Continuous improvement attitude 
• Excellent verbal & written communication skills in English
• Experience with SAP is preferred
• Experience with Excell / Access is an asset
• Experience with Distributors services

Requisition ID: 562840

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!