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Date: Nov 22, 2021

Location: Kerkrade, LI, Netherlands

Company: Boston Scientific

Additional Locations:


Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - Caring - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.


Dispatch is the Control Tower of Kerkrade Operations; Daily information is transformed into concrete actions to enable another successful day at Operations.


Responsibilities include:

  • Ensure a balanced workload for all outbound departments throughout the entire day by applying correct release patterns, proactively react on possible issues and communicate timely to the applicable Operations departments.
  • Release customer orders based on priorities, cut off times & SLA.
  • Communicate warehouse EOD performance to upper management.
  • Coordinate/escalate activities with office and warehouse departments
  • Adhere to warehouse operational requirements by scheduling and assigning employees to bottlenecks in the operation.
  • Prepare and deliver regular reports.
  • Establish a 100% daily reply rate to (internal) customer questions and set correct expectations at the customer
  • Understand the cohesion of the sub departments within Operations and act on it.
  • Initiate and support implementation of continuous improvement ideas.
  • Monitor and follow up customer order flow from begin till end in real time.
  • Assigns and invokes replenishment needs throughout the warehouse. 


Experience and skills:

  • Education level: MBO+ or relevant work experience
  • Good knowledge of English language (verbal and written)
  • Strong analytical and statistical skills
  • Advanced MS office skills, mainly Excel and Outlook 
  • Good social and communication skills
  • Ability to work independently without supervision
  • Pro-active behavior
  • Good SAP knowledge
  • Ability to work under pressure
  • Zero mistake mentality
  • A high level of responsibility
  • Teamplayer
  • Be comfortable to instruct people if needed
  • Has a Hands-on attitude
  • Continuous improvement attitude
  • Is agile when it comes to planning and organizing
  • Problem solver


Working hours:

Working hours from 6:00 – 23:00 in rotating shifts.


Requisition ID: 513823


As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.


So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

Job Segment: Dispatcher, Transportation, Medical, Warehouse, ERP, Operations, Healthcare, Manufacturing, Technology