Program Manager, PMO APAC

Work mode: Hybrid

Onsite Location(s):

Kuala Lumpur, SG

As a Program Manager APAC who will be based either in Malaysia or China - Shanghai, you will play a pivotal role in overseeing and driving complex end-to-end programs for Boston Scientific Asia Pacific. This multifaceted position requires a strategic thinker with excellent organizational, planning, influencing, and communication skills. The primary focus of this role is to ensure the successful execution of programs from initiation to completion, with a specific emphasis on change management to facilitate organizational adaptation.

Key Responsibilities

Project Management

Lead the planning, execution, and closure of end-to-end programs, driving to meet timelines and overall program objectives.
Work closely with stakeholders to develop sound businesses case for decision including project objectives, deliverables and success criteria.
Develop comprehensive project plans, including scope, timelines, stakeholder analysis, communication and resource requirements.
Identify and mitigating potential risks, maintaining a risk and issues register and implement corrective actions as needed.
Evaluate and ensure user readiness, track and report issues, define and measure success metrics and monitor change progress.
Define training and performance support schedule and manage the design and delivery of training programs by project subject matter experts / process specialists.
Monitor program progress through to stakeholder adoption, business handover and project closure.

Stakeholder Management

Engage stakeholders at all levels to create awareness, build commitment, ensuring clear communication and understanding of program goals and drive a positive attitude toward change.
Act as the primary point of contact for stakeholders, providing regular updates on status, risks, and issues.
Foster effective communication and collaboration among project team members and stakeholders.
Collaborate with country/function teams, and other relevant stakeholders to ensure effective change communication and training programs.
Define overall stakeholder engagement and communication plans, including the design, development, and key communication materials.
Cultivate strong relationships with key stakeholders, both internal and external, to ensure alignment and support for project objectives.

Resource Management

Ensure that project team members, change champions and change ambassadors have the necessary tools, training, and support to perform their roles effectively.

Budget Management

Manage project budgets, ensuring that projects are delivered within financial constraints.
Track project expenses and report on budgetary status regularly.

Quality Assurance

Adhere to the BSC project management standards, using established methodologies and tools to define the business case, objectives, scope, roles & responsibilities.
Participate in regular reviews to ensure compliance with established standards.

Continuous Improvement

Identify opportunities for process improvement within the PMO and the broader organization.
Lead and contribute to VIPs in the PMO and the broader organization.

Reporting and Documentation

Prepare regular status reports for key stakeholders and Portfolio managers, providing insights into program performance and highlighting achievements, risks and challenges.
Maintain comprehensive documentation of program plans, processes, and outcomes.

Qualification & Experience

Minimum 5 years of experience managing large, complex projects across the APAC region, preferably within a global organisation, with a proven track record in project and change management and end-to-end delivery.
Strong influencing and stakeholder management skills, with the ability to drive alignment and motivate teams without direct reporting authority.
Digital project experience is preferred, particularly with exposure to Salesforce and SAP environments.
Experience in Master Data Management (MDM) and data hub initiatives.
Exposure to capital service projects, covering the lifecycle from pre-sales through post-sales delivery.
Excellent communication skills with fluency in spoken and written English.
Asian language capability (Mandarin or Japanese) is a plus given the APAC scope, including China and Japan markets.
Flexibility to collaborate across multiple time zones.
Occasional travel within APAC to company sites may be required.
Strong working knowledge of MS Office tools (PowerPoint, Excel, Word) and project management tools (e.g., MS Project).

Requisition ID: 619155

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!